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Post by bgrotto on Sept 10, 2024 15:35:34 GMT -6
đdonât think for a second Iâm above completely faking it đđđ plus, I know the masses will believe me, because I already have the requisite âcool guyâ tattoos that seem so popular with the YouTube audio eliteđ€Šđ»ââïž I am tattoo-less...and I think I've lost work because of it lol. Yâknow, John, thereâs that old adage âdress for the job you wantââŠđ
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Post by andersmv on Sept 10, 2024 15:37:40 GMT -6
There's a huge shift in how a lot of these pro audio companies see themselves and market to their ideal consumer. I've started doing a lot more video reviews for companies this year, so I got a "little too big for my britches" and started reaching out to a lot of larger companies in the guitar/amp world. I'm an average guitar player at best, but had a really cool way to include a friend of mine on the reviews that's an amazing player. I wanted to do really thorough and in depth reviews of amps and pedals, it had worked well for me with the pro audio companies and they appreciated how much time and effort I put into the videos.
It was a wake up call after every single company I reached out to gave me a firm "no". A guy from one of the larger pedal companies gave me a call after I voiced some frustration, because he was a studio owner as well and had seen some of my videos. I asked him to be blunt with me as far as feedback (which he was, and I was really appreciative), but the analogy he gave me about the marketing mindset of pro audio vs guitar pedals/amps was "We've become a lifestyle brand. We're basically trying to sell sunglasses to teenagers". I'm an almost 40 year old, slightly overweight balding white guy trying to do nerdy videos. That's not helpful, they would rather have a hipster looking 19 year old doing a video on a cellphone with clipping audio. It's going to sell more stuff for them.
His ultimate point was that the whole producer/engineer/beatmaker thing is quickly becoming the new rocks star, and to expect more and more companies to start treating everything that way. I'm a dinosaur, which quite honestly doesn't bother me. I've got plenty of pro audio companies that like me doing a good job and will pay me/respect my time to do really good videos. I'll keep on doing that when I have the time and the opportunity arises. But all these companies like UA are going to have to shift their priorities from being tech companies to lifestyle/clothing companies to stay relevant and continue to grow at the rate they want. It is what it is, the writing is on the wall.
I'm not saying UA puts out shit by any means. I still love my Apollo and use their stuff every day. I've seen a massive shift in how companies like that have interacted with guys like me the last few years. I've tried really hard to build relationships with companies I love and work hard for them when we can help each other out. Again though, the writing is on the wall. I can't help UA sell sunglasses, they're not really interested in feedback from me because I'm not relevant to their direction anymore. That sucks, but I'm sure a lot of this is just part of getting older and not being a hip kid anymore.
Mid life crisis rant over, I don't even know what I'm saying anymore at this point. I should go buy some sunglasses...
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Post by doubledog on Sept 10, 2024 15:49:14 GMT -6
I suppose that's why I only write reviews lol.
text in printed magazines. where's my dinosaur emoji?
but you are correct. Anything that relies on social media is looking for cool (= young, beautiful people) "influencers". I barely have an IG account and TikTok is out of my league (I'm sticking to that instead of saying what I really think)
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Post by gravesnumber9 on Sept 10, 2024 15:55:40 GMT -6
There's a huge shift in how a lot of these pro audio companies see themselves and market to their ideal consumer. I've started doing a lot more video reviews for companies this year, so I got a "little too big for my britches" and started reaching out to a lot of larger companies in the guitar/amp world. I'm an average guitar player at best, but had a really cool way to include a friend of mine on the reviews that's an amazing player. I wanted to do really thorough and in depth reviews of amps and pedals, it had worked well for me with the pro audio companies and they appreciated how much time and effort I put into the videos. It was a wake up call after every single company I reached out to gave me a firm "no". A guy from one of the larger pedal companies gave me a call after I voiced some frustration, because he was a studio owner as well and had seen some of my videos. I asked him to be blunt with me as far as feedback (which he was, and I was really appreciative), but the analogy he gave me about the marketing mindset of pro audio vs guitar pedals/amps was "We've become a lifestyle brand. We're basically trying to sell sunglasses to teenagers". I'm an almost 40 year old, slightly overweight balding white guy trying to do nerdy videos. That's not helpful, they would rather have a hipster looking 19 year old doing a video on a cellphone with clipping audio. It's going to sell more stuff for them. His ultimate point was that the whole producer/engineer/beatmaker thing is quickly becoming the new rocks star, and to expect more and more companies to start treating everything that way. I'm a dinosaur, which quite honestly doesn't bother me. I've got plenty of pro audio companies that like me doing a good job and will pay me/respect my time to do really good videos. I'll keep on doing that when I have the time and the opportunity arises. But all these companies like UA are going to have to shift their priorities from being tech companies to lifestyle/clothing companies to stay relevant and continue to grow at the rate they want. It is what it is, the writing is on the wall. I'm not saying UA puts out shit by any means. I still love my Apollo and use their stuff every day. I've seen a massive shift in how companies like that have interacted with guys like me the last few years. I've tried really hard to build relationships with companies I love and work hard for them when we can help each other out. Again though, the writing is on the wall. I can't help UA sell sunglasses, they're not really interested in feedback from me because I'm not relevant to their direction anymore. That sucks, but I'm sure a lot of this is just part of getting older and not being a hip kid anymore. Mid life crisis rant over, I don't even know what I'm saying anymore at this point. I should go buy some sunglasses... So what you're saying is that you need tattoos?
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Post by gravesnumber9 on Sept 10, 2024 16:02:29 GMT -6
I love this. Check the screenshot. This is from the other thread on UA Forum where Sonoma point upgrade is causing everyone problems. Drew of course responding with his normal gaslighting. This guy has only two posts on the forum, clearly he has no idea what world of assholery he stepped into there. (Note Drew's quoted reply)
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Post by poppaflavor on Sept 11, 2024 4:47:14 GMT -6
andersmv Thank you for sharing that, it was really instructive. Once you spoke that quiet part out loud it became obvious that's the case in retrospect. In some ways it made me feel old but also, oddly glad that I'm older and not subject to the hamster wheel of social status and stigma. Many of my interactions with guitar pedal and amp manufacturers have become clear in light of your description. When I made some technical inquiries at several companies from who I bought my first round of petals I got responses similar to what you describe. Companies that are flabbergasted that somebody actually would want to know technical details about what's going on inside, and getting directed to their Instagram page. In contrast, my interactions with boutique pedal manufacturers and pro audio companies have been fantastic in large part. But I imagine neither of those two types of companies are targeting lifestyle teenagers gazing at their shoes while making TikTok vids and they don't care if they are the next big thing featured on an influencer's pedalboard or rack.
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Post by poppaflavor on Sept 11, 2024 4:49:15 GMT -6
Well I just dropped another post over there on that thread on the purple site. Looks like they didn't actually ban me from the thread they just deleted my post. Maybe this one will get me the ban.
It's not an offensive post. Somebody asked what the policy was on out of warranty repairs and that horrendous UA rep directed them to lodge a support ticket. The person replied that they just wanted some information, and they were again told to lodge a support ticket. So I asked why a simple policy question would require a support ticket. I tried to use polite phrasing so that if that post is deleted it will be beyond obvious that the purple site is shilling for UA.
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Post by thehightenor on Sept 11, 2024 5:42:02 GMT -6
I suppose that's why I only write reviews lol. text in printed magazines. where's my dinosaur emoji? but you are correct. Anything that relies on social media is looking for cool (= young, beautiful people) "influencers". I barely have an IG account and TikTok is out of my league (I'm sticking to that instead of saying what I really think) I'm 61 in October. I still consider myself a beautiful person .... it's just an internal thing now
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Post by ericn on Sept 11, 2024 6:28:25 GMT -6
I love this. Check the screenshot. This is from the other thread on UA Forum where Sonoma point upgrade is causing everyone problems. Drew of course responding with his normal gaslighting. This guy has only two posts on the forum, clearly he has no idea what world of assholery he stepped into there. (Note Drew's quoted reply) View AttachmentAnd unfortunately some who are having problems. But hey they donât count or matter.
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Post by phantom on Sept 11, 2024 6:42:57 GMT -6
UA presence on forums is just awful. Arrogantly aiming for mediocrity.
Going for quantity over quality and vomiting the usual "oh boy, we're winning by so much".
And yeah, they are controlling what's posted in forums. Administrators will give a special treatment.
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Post by poppaflavor on Sept 11, 2024 16:26:04 GMT -6
You can damn near hear the rim shot on the "available". Why any sane, reasonable, rational human being would buy from a company that slam dunked you on a public forum is beyond me. Maybe peeps are too bought in to get out now? Ooof. Man just literally said ' we know, you will not, suck it up yiatch' to his client. I'm continually astounded. So glad I'm not in that ecosystem. Not a pro for sure, so perhaps some pros have no choice. But, again. Ooof.
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Post by phantom on Sept 11, 2024 16:36:40 GMT -6
You got to admit. He's the gaslight king.
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Post by gravesnumber9 on Sept 11, 2024 16:39:45 GMT -6
You can damn near hear the rim shot on the "available". Why any sane, reasonable, rational human being would buy from a company that slam dunked you on a public forum is beyond me. Maybe peeps are too bought in to get out now? Ooof. Man just literally said ' we know, you will not, suck it up yiatch' to his client. I'm continually astounded. So glad I'm not in that ecosystem. Not a pro for sure, so perhaps some pros have no choice. But, again. Ooof. So obnoxious
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Post by kcatthedog on Sept 11, 2024 17:03:43 GMT -6
The king of semantics.
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Post by Quint on Sept 11, 2024 19:47:00 GMT -6
I'm glad to not be the only one saying this out loud anymore. I finally had enough of Drew about a year ago, and pretty much started calling him out whenever he was talking bullshit, which he does often.
Now I just have him on ignore (at the UAD forum, at least), but I'm glad you guys are seeing him for what he is. Gannon was so much better at being a UA rep... I miss that guy.
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Post by thehightenor on Sept 12, 2024 1:50:35 GMT -6
You can damn near hear the rim shot on the "available". Why any sane, reasonable, rational human being would buy from a company that slam dunked you on a public forum is beyond me. Maybe peeps are too bought in to get out now? Ooof. Man just literally said ' we know, you will not, suck it up yiatch' to his client. I'm continually astounded. So glad I'm not in that ecosystem. Not a pro for sure, so perhaps some pros have no choice. But, again. Ooof. So obnoxious Hereâs my take. I love Crane Song, RME, ATC, AMS Neve, BAE, DMG, Fabfilter (and a few more) as companies they offer great value and fantastic customer service. I hate UA, Sennhesier, Apple, Waves and a few more as companies because I feel like Iâm being treated as a cash cow and Sennhesier has given me truly awful customer service. But I buy products from all of them because they all produce great products. UA plug-ins are still after 15 years my go to plug-ins. Their recent Hitsville plug-ins are bloody excellent as is their 176 compressor. So I hold my nose and buy their products!
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Post by kcatthedog on Sept 12, 2024 5:34:34 GMT -6
Fine, but, whatâs so difficult about actually treating people respectfully and no corporate unctuousness ? I just find it very odd that this is the way UA wants itself represented, as this speaks to us about how UA thinks customers should be treated .
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Post by Dan on Sept 12, 2024 7:17:27 GMT -6
I don't see a lot of the experienced people I liked to read posts from on there much anymore. All these paid posters make it tough to trust much anyway. But I don't really go by recommendations much anymore. If someone points out objective flaws, that's what I really take into account. Forums like GS and Head-Fi are in the business of getting people to "chase the dragon" of some notion of perfect sound by spending thousands every year on new products. The truth is, you don't need all these new products if you understand fundamentals and have some basic things that function properly. As a listener, you can get a lot of quality out of a tiny Sansa clip because of how well it measures. Head-Fi will have you buying all sorts of amps, dacs, etc trying to find a combination where one cancels out the flaws of the other aka "synergy". The whole "sounds like hardware" thing is kinda misnomer. I've been doing tests to see what I can come up with using whatever plugin versions I have vs the hardware counterparts and the results are really interesting. Some things are easier to achieve with plugins. VSM-4 is a big leap in quality over the VSM-3 and stacks up pretty well against the VSM-2. I still need the whole lot of the Fusion plugins, so I'm just using the stereo imager and nothing else. Seeing if I can swap in other stuff for Violet, the HFC, and the Transformer. The green Shadow Hills still has a lot of that sound signature even if it's not as exciting as the hardware. These companies should be working with the right people to make the products function correctly in the first place instead of paying people to lie for them and getting people booted from threads. Maybe they think if they keep selling malfunctioning plugins that users will keep buying more plugins to compensate for the problems introduced by the broken stuff. Just as a lot of people end up doing things to try and compensate for truncation noise caused by not dithering. It's a big game to keep people in the dark on how stuff works so that they will believe the answer is to always buy more stuff. While GS is a great archive of older posts, yes most of the experienced proâs have been run off by the circle jerk of BS. Nothing like some snot nose influencer telling you how that you should be using some plugin instead of that hardware you used on that #1 album. You get so big it all becomes a BS factory. they want to sell you clones and emulations that simply do not work and they have some sort of hookup. Then they have to trash the manufacturers and developers of high quality workhorse equipment and processors to sell you dysfunctional, distorted garbage.
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Post by Dan on Sept 12, 2024 7:22:43 GMT -6
Did I miss a post? Not sure what you're referring to here. I started a revenge thread on purple site titled something like "UAFX... good sound but quality control is terrible." No. I ordered a UA pedal about a year ago, and it arrived with one of the bits you stomp on not connected to the rest of the pedal. Completely broken off. Didnât even lift it out of the box, which was pristine. So just my little bit of UA quality control or lack thereof. Â Cheers, Geoff thatâs behringer and arion pedal bad. The sound is there or close enough, dulled for behringer and more extreme for arion, but they both made stomp pedals incapable of being stomped on.
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Post by Dan on Sept 12, 2024 9:15:28 GMT -6
There's a huge shift in how a lot of these pro audio companies see themselves and market to their ideal consumer. I've started doing a lot more video reviews for companies this year, so I got a "little too big for my britches" and started reaching out to a lot of larger companies in the guitar/amp world. I'm an average guitar player at best, but had a really cool way to include a friend of mine on the reviews that's an amazing player. I wanted to do really thorough and in depth reviews of amps and pedals, it had worked well for me with the pro audio companies and they appreciated how much time and effort I put into the videos. It was a wake up call after every single company I reached out to gave me a firm "no". A guy from one of the larger pedal companies gave me a call after I voiced some frustration, because he was a studio owner as well and had seen some of my videos. I asked him to be blunt with me as far as feedback (which he was, and I was really appreciative), but the analogy he gave me about the marketing mindset of pro audio vs guitar pedals/amps was "We've become a lifestyle brand. We're basically trying to sell sunglasses to teenagers". I'm an almost 40 year old, slightly overweight balding white guy trying to do nerdy videos. That's not helpful, they would rather have a hipster looking 19 year old doing a video on a cellphone with clipping audio. It's going to sell more stuff for them. His ultimate point was that the whole producer/engineer/beatmaker thing is quickly becoming the new rocks star, and to expect more and more companies to start treating everything that way. I'm a dinosaur, which quite honestly doesn't bother me. I've got plenty of pro audio companies that like me doing a good job and will pay me/respect my time to do really good videos. I'll keep on doing that when I have the time and the opportunity arises. But all these companies like UA are going to have to shift their priorities from being tech companies to lifestyle/clothing companies to stay relevant and continue to grow at the rate they want. It is what it is, the writing is on the wall. I'm not saying UA puts out shit by any means. I still love my Apollo and use their stuff every day. I've seen a massive shift in how companies like that have interacted with guys like me the last few years. I've tried really hard to build relationships with companies I love and work hard for them when we can help each other out. Again though, the writing is on the wall. I can't help UA sell sunglasses, they're not really interested in feedback from me because I'm not relevant to their direction anymore. That sucks, but I'm sure a lot of this is just part of getting older and not being a hip kid anymore. Mid life crisis rant over, I don't even know what I'm saying anymore at this point. I should go buy some sunglasses... UA has always been about selling the dream instead of workhorse equipment to make music on. When they were first reconstituted, instead of making anything new, they just made clones of 1960s equipment instead of bothering to do anything new or fix the designs to be more functional. Then UAD1 plugins were bog standard dysfunctional digital stuff and UAD2 oversampled to 192 kHz and added an often cartoony amount of distortion to give a semblance of the original sound when the processes were mostly still totally dysfunctional. Itâs not possible for an 1176 to work itb. It just isnât. Especially at 192 kHz where they want it to attack and release very fast and the circuit model has insane distortion and aliasing internally. They used to publish white papers and have the ask the doctors and it was all very interesting, more interesting than the plugins they made, but they never improved the plugins, never wrote more utilitarian plugins like the precision series, and eventually sold out to China. Even the Apollo was billed as the sound of analog itb when the primary use Iâve seen of it was for monitoring mixes and to play an amp sim on the interface back in the day. And now most of those amp sims are hopelessly outdated. Waves did something similar much sooner. Waves SSL and CLA when they have the renaissance series. Sonnox never sold out like that. The most brutal utilitarian interfaces possible. And now we have Softube doing the same thing as old UAD but better included porting antiquated but still cool digital hardware but their whole thing has always been amp sims and stuff for them without even pretending to be anything else but the whole Flow thing is ridiculous. They cannot even outright say that their branded metal amps are better than the old UAD Marshall models because they hold the Marshall license and most of the Neural stuff is weird and cannot be as flexible. How do you sell some blues dad or Hendrix wannabe something with a Motörhead (super bass) or Slayer (modded jcm 800) or Engl (the super flexible 4 channel savage mk II) branding even if they can use a different IR to not sound as crazy? You cannot because you have to sell the earlier amps too as just as good and sell the dream, the image. Same as they have to sell their random channel strips and say theyâre just as good as the Weiss to the point they offer the mouse driven version of the Weiss and the cheesy, phasey on real recordings made with mics modeled channel strips controlled by a hardware controller in case anyone wants to mix a whole track down with them but thus still slower than a track ball with the Weiss EQ MP which is even faster than fabfilter, or just having real gear to turn the knobs on with both hands on gain and q. The guitar companies want to sell a rockstar dream when rockstars donât exist anymore. The young musicians are all influencers or divas and many of the best can barely make a living. Even the dudes are influencers. Fender and Gibson got surpassed by Asian copies with better or equivalent QC. Most of the amp companies are major electronics companies. Marshall branded prosumer hifi stuff sells the amps now which do not have the tube quality of the past. Most of the classic âboutiqueâ amps are built by Boutique Amp Distribution. Sure Orange and Engl are still going and the tiny terror and Blackmore branded Engls had periods of popularity but how do you sell that to someone who has never played one or thinks having a Marshall stack will make him a good musician? I mean the amps are overblown. Half the point of the fuzzes and insane distortion pedals was to be able to plug into any amp and get the same sound. Look at the pedal recreations and boutique metal market. They sell you magic boxes. The boutique pedal market selling you pedals that cost hundreds of dollars. You can buy boutique HM-2 recreations that cost more than probably what Entombed paid for their entire stack of an HM-2 into a Peavey Bandit. And buying them still wonât make you sound like them, make that silly pedal easily work in a mix, or write you god songs.
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Post by FM77 on Sept 12, 2024 10:17:45 GMT -6
There's a huge shift in how a lot of these pro audio companies see themselves and market to their ideal consumer. I've started doing a lot more video reviews for companies this year, so I got a "little too big for my britches" and started reaching out to a lot of larger companies in the guitar/amp world. I'm an average guitar player at best, but had a really cool way to include a friend of mine on the reviews that's an amazing player. I wanted to do really thorough and in depth reviews of amps and pedals, it had worked well for me with the pro audio companies and they appreciated how much time and effort I put into the videos. It was a wake up call after every single company I reached out to gave me a firm "no". A guy from one of the larger pedal companies gave me a call after I voiced some frustration, because he was a studio owner as well and had seen some of my videos. I asked him to be blunt with me as far as feedback (which he was, and I was really appreciative), but the analogy he gave me about the marketing mindset of pro audio vs guitar pedals/amps was "We've become a lifestyle brand. We're basically trying to sell sunglasses to teenagers". I'm an almost 40 year old, slightly overweight balding white guy trying to do nerdy videos. That's not helpful, they would rather have a hipster looking 19 year old doing a video on a cellphone with clipping audio. It's going to sell more stuff for them. His ultimate point was that the whole producer/engineer/beatmaker thing is quickly becoming the new rocks star, and to expect more and more companies to start treating everything that way. I'm a dinosaur, which quite honestly doesn't bother me. I've got plenty of pro audio companies that like me doing a good job and will pay me/respect my time to do really good videos. I'll keep on doing that when I have the time and the opportunity arises. But all these companies like UA are going to have to shift their priorities from being tech companies to lifestyle/clothing companies to stay relevant and continue to grow at the rate they want. It is what it is, the writing is on the wall. I'm not saying UA puts out shit by any means. I still love my Apollo and use their stuff every day. I've seen a massive shift in how companies like that have interacted with guys like me the last few years. I've tried really hard to build relationships with companies I love and work hard for them when we can help each other out. Again though, the writing is on the wall. I can't help UA sell sunglasses, they're not really interested in feedback from me because I'm not relevant to their direction anymore. That sucks, but I'm sure a lot of this is just part of getting older and not being a hip kid anymore. Mid life crisis rant over, I don't even know what I'm saying anymore at this point. I should go buy some sunglasses...
As a professional in the guitar industry (both player and tech), I don't find this rings true Andrew and I certainly would not accept that response in any form as the 'current landscape'. I see older players, quality playing and tasteful demos more often now than ever. 40, 50 and 60 year olds, tasteful playing. You have to remember who has the spending power and what type of roots music is currently hitting with many.
As an older player, I am asked and I decline guitar/amp/pedal demos multiple times a year, just the opposite of your problem. I don't want to do them. It's often laborious work and I never get my best tones or performances. I won't do them unless I am actively using the gear (for a few years in advance already) I don't need the work financially. I take it, but I don't need it. There are a few companies who have relied on me over the years to demo high-end high $$$ gear for older GenX and Boomers. I work with them on product releases when I have the time. Younger players are automatically included, but not my target.
I can post right now because I am video rendering for two companies for the guitar summit in Germany in a few weeks. Alot of downtime while I sit in front of the screen. I try to limit my demos to 3-4 a year at best. I want be available for personal writing, session work or live gigs.
My counter-point to consider is (forget 'reviews') if you genuinely have something of value to offer as a player or tech, you just need to find the right companies. As for UA, I dumped those chumps months ago. Horrible company (for me). Truly disposable company. But I have a couple of friends, whom I respect dearly, who demo for them regularly. I have only respect for those who hustle for their livelihood in this gig, no judgment there.
** EDIT ** I have to add. I do have tattoos... But I have had them for 40 years. My father was a tattooist.
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Post by andersmv on Sept 12, 2024 10:34:42 GMT -6
My counter-point to consider is (forget 'reviews') if you genuinely have something of value to offer as a player or tech, you just need to find the right companies.
Absolutely, that has been my biggest take away and is how I've moved forward. I'm not saying every company is like that, but I just know from experience after talking to quite a few out there, that there's definitely a big push to "lifestyle" approaches to branding and marketing clearly happening a lot out there. Regardless, at the end of the day, it's like any other new "money making" venture. I'm new to this, I've had a lot of companies paying me fairly to do reviews and stuff (I don't really do "reviews", I try to do really good demos more than sit there and inject my opinion), I enjoy doing it and it's a great way to fill up time when I don't have people here working. Like everything, it's about finding the right fit.
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Post by kcatthedog on Sept 12, 2024 11:19:04 GMT -6
âI don't really do "reviews", I try to do really good demos more than sit there and inject my opinion.â
Thereâs credibility right there: donât tell me how âgolly gee whiz bang â, something is, show me how it works, how you would use it and comment on the value add.
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Post by Quint on Sept 12, 2024 11:24:39 GMT -6
Fine, but, whatâs so difficult about actually treating people respectfully and no corporate unctuousness ? I just find it very odd that this is the way UA wants itself represented, as this speaks to us about how UA thinks customers should be treated . Agreed. I don't like how UA has seemingly abandoned, to a not insignificant degree, the pro market, though I get that the world is changing, and they are following the market. I REALLY don't like how their customer service has gone to shit, but even with that I at least can sort of follow the bread crumbs to see how they got to a point where they felt the need to get rid of the phones, even if I strongly disagree with that decision. But... Why does UA have to have an asshole representing them as the public face of the company? I will never understand that.
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Post by bossanova on Sept 12, 2024 11:56:46 GMT -6
Fine, but, whatâs so difficult about actually treating people respectfully and no corporate unctuousness ? I just find it very odd that this is the way UA wants itself represented, as this speaks to us about how UA thinks customers should be treated . Agreed. I don't like how UA has seemingly abandoned, to a not insignificant degree, the pro market, though I get that the world is changing, and they are following the market. I REALLY don't like how their customer service has gone to shit, but even with that I at least can follow the bread crumbs to see how they got to a point where they felt the need to get rid of the phones, even if I strongly disagree with that decision. But... Why does UA have to have an asshole representing them as the public face of the company? I will never understand that. I donât knowâŠseems pretty on brand for the country right now.  Youâd think if [edited][there was someone] who gaslights and lies constantly, theyâd be replaced by someone with people skills and empathy and wouldnât get anywhere near a position of leadership or being the face of an organization. But they keep getting re-nominated to those positions. Life mirrors life.
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