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Post by chessparov on Sept 9, 2024 22:11:37 GMT -6
Evidently telling people that I have a similar UAFX pedal to the one they just released and it totally bricked (with no support out of warranty) is a violation of policy. Interesting. Drew of course chiming in with his classic snide remarks and sarcastic tone is right in line with policy though. Actually, that does kind of make sense given the overall quality of discourse over there. My problem with Drew is he has never understood that while UA writes his check, there is no check without the customer. At the very least in private you have to fight for the customer. Check and... Mate! |
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Post by bgrotto on Sept 9, 2024 22:34:01 GMT -6
dang makes me wish I hadn't left the site š¤£ Itās a challenge you know you might have to make a video where a $70 MXL needs to sound good, eh you have as much hair left to pull out as meš šdonāt think for a second Iām above completely faking it ššš plus, I know the masses will believe me, because I already have the requisite ācool guyā tattoos that seem so popular with the YouTube audio eliteš¤¦š»āāļø |
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Post by chessparov on Sept 9, 2024 23:52:00 GMT -6
Hilarious!  |
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Post by Quint on Sept 10, 2024 2:52:08 GMT -6
Evidently telling people that I have a similar UAFX pedal to the one they just released and it totally bricked (with no support out of warranty) is a violation of policy. Interesting. Drew of course chiming in with his classic snide remarks and sarcastic tone is right in line with policy though. Actually, that does kind of make sense given the overall quality of discourse over there. Whoever is sh!t posting from the UA account is a genuinely terrible person; a smug, crass corporatist. Yep. That's Drew for you. |
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Post by Johnkenn on Sept 10, 2024 11:56:13 GMT -6
Itās a challenge you know you might have to make a video where a $70 MXL needs to sound good, eh you have as much hair left to pull out as meš šdonāt think for a second Iām above completely faking it ššš plus, I know the masses will believe me, because I already have the requisite ācool guyā tattoos that seem so popular with the YouTube audio eliteš¤¦š»āāļø I am tattoo-less...and I think I've lost work because of it lol. |
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Post by geoff738 on Sept 10, 2024 11:58:16 GMT -6
If I could figure out how to attach a picture on my phone I would. I t is relevant to this thread. No way it should have ever left the factory. No way whoever packed it couldnāt have known it should never have been shipped. Was a bit of a pita to get it replaced, but that was the retailer.
Cheers,
Geoff
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Post by chessparov on Sept 10, 2024 11:59:33 GMT -6
The best Tatoo was that Little Person on "Fantasy Island". Shouting "De Plane De Plane". |
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Post by gravesnumber9 on Sept 10, 2024 12:01:15 GMT -6
If I could figure out how to attach a picture on my phone I would. I t is relevant to this thread. No way it should have ever left the factory. No way whoever packed it couldnāt have known it should never have been shipped. Was a bit of a pita to get it replaced, but that was the retailer. Cheers, Geoff Did I miss a post? Not sure what you're referring to here. I started a revenge thread on purple site titled something like "UAFX... good sound but quality control is terrible." |
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Post by geoff738 on Sept 10, 2024 12:32:47 GMT -6
If I could figure out how to attach a picture on my phone I would. I t is relevant to this thread. No way it should have ever left the factory. No way whoever packed it couldnāt have known it should never have been shipped. Was a bit of a pita to get it replaced, but that was the retailer. Cheers, Geoff Did I miss a post? Not sure what you're referring to here. I started a revenge thread on purple site titled something like "UAFX... good sound but quality control is terrible." No. I ordered a UA pedal about a year ago, and it arrived with one of the bits you stomp on not connected to the rest of the pedal. Completely broken off. Didnāt even lift it out of the box, which was pristine. So just my little bit of UA quality control or lack thereof. Cheers, Geoff |
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Post by ericn on Sept 10, 2024 13:01:02 GMT -6
Itās a challenge you know you might have to make a video where a $70 MXL needs to sound good, eh you have as much hair left to pull out as meš šdonāt think for a second Iām above completely faking it ššš plus, I know the masses will believe me, because I already have the requisite ācool guyā tattoos that seem so popular with the YouTube audio eliteš¤¦š»āāļø My body āartā while not ink is far surreal and expensive, yet doesnāt seam to generate workš |
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Post by gravesnumber9 on Sept 10, 2024 13:21:06 GMT -6
Did I miss a post? Not sure what you're referring to here. I started a revenge thread on purple site titled something like "UAFX... good sound but quality control is terrible." No. I ordered a UA pedal about a year ago, and it arrived with one of the bits you stomp on not connected to the rest of the pedal. Completely broken off. Didnāt even lift it out of the box, which was pristine. So just my little bit of UA quality control or lack thereof. Cheers, Geoff That's nuts. |
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Post by geoff738 on Sept 10, 2024 13:55:23 GMT -6
No. I ordered a UA pedal about a year ago, and it arrived with one of the bits you stomp on not connected to the rest of the pedal. Completely broken off. Didnāt even lift it out of the box, which was pristine. So just my little bit of UA quality control or lack thereof. Cheers, Geoff That's nuts. Yeah. I have a photo of it on my phone but I canāt figure out how to attach it. I couldnāt really believe it. Impossible for whoever packed not to notice. But out it went anyways. Cheers, Geoff |
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Post by hadaja on Sept 10, 2024 13:58:52 GMT -6
Couldnt look at UA since the "Bock" treatment .
So there is no urge now to even peak at whatever products they have.
Been gone from UA so long now there is no longer any temptation.
So who wants my old account?
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Post by ericn on Sept 10, 2024 13:59:46 GMT -6
Yeah. I have a photo of it on my phone but I canāt figure out how to attach it. I couldnāt really believe it. Impossible for whoever packed not to notice. But out it went anyways. Ā Cheers, Geoff m You have an OEM in China build it and box it nobody ever seeās it unless you pay extra to QC it. |
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Post by geoff738 on Sept 10, 2024 14:10:25 GMT -6
Yeah. I have a photo of it on my phone but I canāt figure out how to attach it. I couldnāt really believe it. Impossible for whoever packed not to notice. But out it went anyways. Cheers, Geoff m You have an OEM in China build it and box it nobody ever seeās it unless you pay extra to QC it. Yeah I figured they had a quota to fill, with an allowance for a certain number of returns. And out it goes. Cheers, Geoff |
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Post by gravesnumber9 on Sept 10, 2024 14:13:15 GMT -6
m You have an OEM in China build it and box it nobody ever seeās it unless you pay extra to QC it. Yeah I figured they had a quota to fill, with an allowance for a certain number of returns. And out it goes. Cheers, Geoff When you're only charging $400 for a box that contains software you developed 10 years ago, who has money for QC? |
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Post by Quint on Sept 10, 2024 14:17:45 GMT -6
Yeah I figured they had a quota to fill, with an allowance for a certain number of returns. And out it goes. Ā Cheers, Geoff When you're only charging $400 for a box that contains software you developed 10 years ago, who has money for QC? Yeah, from a profit perspective, these pedals have to be a gravy train with biscuit wheels. |
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Post by gravesnumber9 on Sept 10, 2024 14:22:29 GMT -6
When you're only charging $400 for a box that contains software you developed 10 years ago, who has money for QC? Yeah, from a profit perspective, these pedals have to be a gravy train with biscuit wheels. It's so annoying cuz that Golden Reverberator sounded fantastic. Like really killer. And I just want it to work!!! |
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Post by teejay on Sept 10, 2024 14:22:59 GMT -6
Yeah. I have a photo of it on my phone but I canāt figure out how to attach it. I couldnāt really believe it. Impossible for whoever packed not to notice. But out it went anyways. Cheers, Geoff Not UA, but a similar story. I was operations mgr at the local Pella Window distributor back in the mid 80's to mid 90's. During that time the factory (Pella Corporation) had a lead time of 4 weeks on window delivery to the distributorship...even just replenishing inventory. Took a while to get, but the product was always impeccable in craftsmanship and packaging. We rarely had an issue. Around 1994 or so the CEO decided the factory needed to shorten lead times to compete. The major change that happened to those on the production line was their job performance measurement was shifted from quality being #1, to speed being #1. Subsequently, the workers could no longer afford to take time to fix issues before product went out. So, we suddenly saw issue after issue, some of which we had to fix at our own expense to satisfy the delivery time expectations of our customers, and some we had to fight or eat because it couldn't get fixed. There's one example that stays vivid in my memory. The factory would ship windows in quantities of 9, shrink wrapped as a unit on a pallet. One day I got a call from my guys on the dock who were unloading the truck from the factory. There, still on the truck, was a pallet of double-hung windows where it was clear someone at the factory had driven the tynes of a fork truck through the shrink wrap and the lower sash glass of all 9 windows. But hey, it got shipped on time. (And of course the factory claimed we did it. Thank goodness for my then state-of-the-art Polaroid camera!) Today I think there are just a lot more people who really don't care about the customer. |
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Post by ericn on Sept 10, 2024 14:33:06 GMT -6
Yeah. I have a photo of it on my phone but I canāt figure out how to attach it. I couldnāt really believe it. Impossible for whoever packed not to notice. But out it went anyways. Cheers, Geoff Not UA, but a similar story. I was operations mgr at the local Pella Window distributor back in the mid 80's to mid 90's. During that time the factory (Pella Corporation) had a lead time of 4 weeks on window delivery to the distributorship...even just replenishing inventory. Took a while to get, but the product was always impeccable in craftsmanship and packaging. We rarely had an issue. Around 1994 or so the CEO decided the factory needed to shorten lead times to compete. The major change that happened to those on the production line was their job performance measurement was shifted from quality being #1, to speed being #1. They could no longer take the time to fix issues before product went out. We suddenly saw issue after issue, some of which we had to fix at our own expense to satisfy the delivery time expectations of our customers, and some we had to fight or eat because it couldn't get fixed. There's one example that stays vivid in my memory. The factory would ship windows in quantities of 9, shrink wrapped as a unit on a pallet. One day I got a call from my guys on the dock who were unloading the truck from the factory. There, still on the truck, was a pallet of double-hung windows where it was clear someone at the factory had driven the tynes of a fork truck through the shrink wrap and the lower sash glass of all 9 windows. But hey, it got shipped on time. Today I think there are just a lot more people who really don't care about the customer. I think the problem is everyone hires one of about 5 major consulting firms to maximize profits. UA seams to really wants to be a prosumer company and leave the demands of the pros who built their reputation. They really need to ask their consultants if they were the guys who convinced Avid to buy M-Audio, because that turned out just swell. |
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Post by gravesnumber9 on Sept 10, 2024 14:38:33 GMT -6
Not UA, but a similar story. I was operations mgr at the local Pella Window distributor back in the mid 80's to mid 90's. During that time the factory (Pella Corporation) had a lead time of 4 weeks on window delivery to the distributorship...even just replenishing inventory. Took a while to get, but the product was always impeccable in craftsmanship and packaging. We rarely had an issue. Around 1994 or so the CEO decided the factory needed to shorten lead times to compete. The major change that happened to those on the production line was their job performance measurement was shifted from quality being #1, to speed being #1. They could no longer take the time to fix issues before product went out. We suddenly saw issue after issue, some of which we had to fix at our own expense to satisfy the delivery time expectations of our customers, and some we had to fight or eat because it couldn't get fixed. There's one example that stays vivid in my memory. The factory would ship windows in quantities of 9, shrink wrapped as a unit on a pallet. One day I got a call from my guys on the dock who were unloading the truck from the factory. There, still on the truck, was a pallet of double-hung windows where it was clear someone at the factory had driven the tynes of a fork truck through the shrink wrap and the lower sash glass of all 9 windows. But hey, it got shipped on time. Today I think there are just a lot more people who really don't care about the customer. I think the problem is everyone hires one of about 5 major consulting firms to maximize profits. UA seams to really wants to be a prosumer company and leave the demands of the pros who built their reputation. They really need to ask their consultants if they were the guys who convinced Avid to buy M-Audio, because that turned out just swell. Funny, the thing that got me locked out of that thread was saying "I swear Drew is hired by AVID to make UA look like a bunch of jerks nobody would ever want to deal with." |
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Post by ericn on Sept 10, 2024 14:43:12 GMT -6
I think the problem is everyone hires one of about 5 major consulting firms to maximize profits. UA seams to really wants to be a prosumer company and leave the demands of the pros who built their reputation. They really need to ask their consultants if they were the guys who convinced Avid to buy M-Audio, because that turned out just swell. Funny, the thing that got me locked out of that thread was saying "I swear Drew is hired by AVID to make UA look like a bunch of jerks nobody would ever want to deal with." Iām waiting for them to hire a marketing guy from AVID who explains the real money isnāt guitar players but video! Just imagine Luna being revamped for post. |
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Post by geoff738 on Sept 10, 2024 15:10:02 GMT -6
 Photo evidence. Cheers, Geoff |
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ericn
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Post by ericn on Sept 10, 2024 15:16:27 GMT -6
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Post by geoff738 on Sept 10, 2024 15:27:09 GMT -6
Well I did get it replaced and itās a good pedal. Butā¦.
Cheers,
Geoff
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