UA’s HIC Discounts, Danexit and counseling

Just so I understand, you don’t currently own any UA hardware or software?

Yeah...guess I don't qualify...

This whole thing with UAD is confusing. I just grabbed a Culture Vulture and Harrison Eq on the last hour or so before the annual sale ended and did a Paypal pay in 4. Just to see if I would prefer swapping out my HG-2 MS instance for the CV and the Overloud Gem 84 with the Harrison. And the results were a lot better with the CV and Harrison. But the CV uses so much DSP that I can't just put it all over and replace every HG-2 instance. For the price of another Octo, I could probably build a new computer with twice the single core processing of what I have now. That would open up a lot of possibilities. UAD really should come up with new satellites that cost half of what they do but with loads more processing power. Since they can convert stuff to native, they don't have to be sharc-based necessarily. UAD could come out with something like Waves Soundgrid and then make it possible to run plugins made by whoever else. Soundgrid is massively overpriced now considering how much better the processors have gotten. There's an opening for UAD here.

The prorating was discussed... impossible with existing software

cheers

Wiz

A lot of people say this....

I really have no issues...I have an octo (had to edit that.. spell check said Octopus.....8)..... man, now I want an octopus...) and X8 so.. 14 sharp chips....the whole system works great for me...

But, I don't run a shitload of tracks and plugs....so I can see if you did, it would be an issue... but, again with Freeze available in daws....??

cheers

Wiz

Prorating is not impossible and actually UA did do it sort of.

So, the new subscribers got all of Ultimate 10 at the time I think for under a grand so let’s say that was 100 UA plug ins for simplicity’s sake.

Let say customer X had paid say $3500, bought their plugs piecemeal and had 75, so they have paid UA, roughly $2500 more then the subscriber and are missing 25 plug ins, my first thought was UA should just give them those licenses: the cost fairness or parity argument.

The proration would be for current clients who had so far paid no more than $1,000 for plugs, subtract their total cost, say $750 from the $1,000, let them pay the $250 and also get the remaining licenses to complete Ultimate 10.

UA came up with the sweetheart deal for, at the time new subscribers, who had paid very little compared to established clients and the fundamental cost inequity has still to be addressed.

In away, I did so by selling, and even after buying Signature, I still put roughly $1500 back in my pocket.

I said all of the above about proration at UA forum, two year’s ago, know that UA has all the data to make that happen with a very simple analysis of customers’ system and account information: it’s perfectly doable.

UA just needs to confirm how many of the Ultimate 10 plugs ins customers own, the delta licenses is what they need and confirm total plug charges to identify, who gets the delta at no charge and who pays an additional charge e.g., $250 to equally the amount the subscribers paid and everyone ends up with all Ultimate 10 plugs.

Remember, the more heavily invested clients have still actually paid more, and sure they had the use of the plugs longer, but they never actually get reimbursed so the new subscribers always got a much better deal, but at least everyone ends up with plug in parity, just not cost parity.

Fair question and the probable answer is no, but UA would have other options: coupons towards hardware, new Apollo, cash back ( unlikely).

It’s UA ‘s ballgame.

We’ll see, whether it comes up with an offer which is meaningful to heavily invested clients.

I guess I find it kind of strange that people expect anything years after jumping into the ecosystem. You made your investment, you worked with their tools when others couldn’t afford to - why should you be compensated once they lower the entry price? Most of it is old code and the new stuff is relatively esoteric. There is so much more competition now, they built their brand on quality relative to the scarcity in the market and this is how you scale up.

I’m genuinely trying to understand but it seems silly to have sour grapes over what is old software marked down. Why would expect my 888 or MBox to get me some discount on HDX or whatever…

And by the way, I am one of those new customers who is glad to have the staples but not thrilled with the company. UA connect and Spark are nightmares and clearly this is a company that does not have its shit together on any front, coding or marketing. Even the presets are terrible.

I find the argument of "but I paid more years ago, so I'm mad someone else can pay less" really annoying. It's the same as when people complain about student loan forgiveness. It has exactly ZERO impact on you if someone else pays less money than you did. Based on need and budget, you chose at the time that these products were worth it. You made music, you made money, and you were happy at the time. So what if someone just getting into the ecosystem pays less? They get to make music and money with less of an investment. Good for them.

Giving a new person good service doesn't undermine the months of good service you gave to a regular.