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Post by stormymondays on Aug 12, 2019 13:00:12 GMT -6
I just got a newsletter! Magic!!!
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Post by kcatthedog on Aug 12, 2019 13:28:17 GMT -6
Re: newsletter, I have been receiving an email and got one today which I think is the newsletter .
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Post by Quint on Aug 12, 2019 13:38:27 GMT -6
Quint said,"But with the new deadline, you're forced to do exactly that....."
This is what's bugging me. No one is being forced to do anything here. All of us are free to take our business elsewhere. Yes, there's a new deadline, and even though Stam had to adjust the terms, it's adjusting terms on a rare and wonderful offer, so I think that should be taken into account. Painting that offer as some kind of desperate attempt to resurrect a failing business is a projection and in no way can anyone here know that. I've found Joshua to be a really good guy and is the kind of person who would do something just like he did, offer a huge discount on a product already at the lowest end of pricing possible to say thanks, and yes, I'm sorry about the delays. I don't think he'll have to worry about future orders. He's already got as much as they can handle and Stam is expanding rapidly. I also get the frustration with delays, but most of us knew that was the situation. We also knew that Joshua would eventually make good or refund money. Is it the best business model ever designed, obviously not. Are there loads of very happy Stam gear users, obviously there are. I think Stam has been scolded enough, and if I were him, I wouldn't spend another minute personally answering online questions. It'a rare to hear directly from a manufacturer, the least we can do is be mindful of that, otherwise we'll eventually be left without that opportunity. Since this has obviously been a source and great frustration and angst for some people, I think they need to ask themselves honestly why they're still remaining involved in all this drama instead of taking their refund and moving on. Martin, I think a lot of this depends on your frame of reference. Though you may consider it a "wonderful offer" and Josh has referred to it as a "gift", he has also referred to it as "compensation" for all of the delays, and compensation is certainly the view I take. So do others. Were you offered a 50% discount on an order? What's the nature of your association with Stam on the SA-67? If offered in a vacuum, yes, this offer (or new deadline version of the offer) would leave no one any room to gripe. But it wasn't offered in a vacuum. It was offered as compensation which, I might add, has real monetary implications. What about that great deal on that pair of KM84s I turned down because I was holding onto money to pay for the pair of ADGs I was assured would be coming shortly? What about the nice sale price on a different variant of the 1176 that I let pass by because, again, I was told the ADGs were coming shortly? Is Josh going to pay me the difference between those expired deals and what I will likely pay for those items in the future? Hell no, but that's what the 50% discount is supposed to be for, right? Well not if the only way I'm now allowed to use the discount is by making a deposit in the next six weeks on a unit no one has ever heard and go through the whole wait and see carousel all over again. Based on that, I'd say that the value of the current offer has significantly diminished from the original offer, at least for me anyway. I would have likely cancelled my order(s) a long time ago if I knew that this is what the offer would become. What about the interest free loan that I and all preorder customers essentially gave Josh as seed money? Yes, I could get a refund, but then I still don't have a pair of ADGs and Josh gets to turn around and sell them for full price to someone who didn't have $800 of their money tied up in limbo for nearly a year and a half. I'm not in the habit of giving loans to people with nothing in return. All of this is to say that, yes, nobody is forcing me to use the 50% discount, but it sure does make me want to throw up in my mouth a little when I think of what all has transpired during the ensuing period, the offer that was originally dangled in front of me that kept me hanging on, and how that offer has now changed. Could I just get a refund and call it quits? Sure. But then all of this wait was for nothing. I'm what you might say is "invested" at this point. I'll say it again, I just want people to say what they mean and do what they say. People are making monetary decisions based on people's word.
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Post by jcoutu1 on Aug 12, 2019 15:43:23 GMT -6
I just got a newsletter! Magic!!! I guess that makes one of us then. Still nothing here.
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Post by chessparov on Aug 12, 2019 16:42:23 GMT -6
MJB's comments make a lot of sense.
FWIW I think Joshua and his team will "make good"...Over a period of time.
My sense is that they'll be a lot of "case by case" scenarios.
Honestly, I don't have the patience to even let a tube mic warm up sonetimes, let alone what some of his customers went through.
But I do believe at heart, Joshua is a really good guy. I would lay off any even mildly sarcastic posts though Joshua. (In person, you must have a funny sense of humor) Chris
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Post by jeremygillespie on Aug 12, 2019 17:30:49 GMT -6
Quint said,"But with the new deadline, you're forced to do exactly that....."
This is what's bugging me. No one is being forced to do anything here. All of us are free to take our business elsewhere. Yes, there's a new deadline, and even though Stam had to adjust the terms, it's adjusting terms on a rare and wonderful offer, so I think that should be taken into account. Painting that offer as some kind of desperate attempt to resurrect a failing business is a projection and in no way can anyone here know that. I've found Joshua to be a really good guy and is the kind of person who would do something just like he did, offer a huge discount on a product already at the lowest end of pricing possible to say thanks, and yes, I'm sorry about the delays. I don't think he'll have to worry about future orders. He's already got as much as they can handle and Stam is expanding rapidly. I also get the frustration with delays, but most of us knew that was the situation. We also knew that Joshua would eventually make good or refund money. Is it the best business model ever designed, obviously not. Are there loads of very happy Stam gear users, obviously there are. I think Stam has been scolded enough, and if I were him, I wouldn't spend another minute personally answering online questions. It'a rare to hear directly from a manufacturer, the least we can do is be mindful of that, otherwise we'll eventually be left without that opportunity. Since this has obviously been a source and great frustration and angst for some people, I think they need to ask themselves honestly why they're still remaining involved in all this drama instead of taking their refund and moving on. Martin, I think a lot of this depends on your frame of reference. Though you may consider it a "wonderful offer" and Josh has referred to it as a "gift", he has also referred to it as "compensation" for all of the delays, and compensation is certainly the view I take. So do others. We're you offered a 50% discount on an order? If offered in a vacuum, yes, this offer (or new deadline version of the offer) would leave no one any room to gripe. But it wasn't offered in a vacuum. It was offered as compensation which, I might add, has real monetary implications. What about that great deal on that pair of KM84s I turned down because I was holding onto money to pay for the pair of ADGs I was assured would be coming shortly? What about the nice sale price on a different variant of the 1176 that I let pass by because, again, I was told the ADGs were coming shortly? Is Josh going to pay me the difference between those expired deals and what I will likely pay for those items in the future? Hell no, but that's what the 50% discount is supposed to be for, right? Well not if the only way I'm now allowed to use the discount is by making a deposit in the next six weeks on a unit no one has ever heard and go through the whole wait and see carousel all over again. Based on that, I'd say that the value of the current offer has significantly diminished from the original offer, at least for me anyway. I would have likely cancelled my order(s) a long time ago if I knew that this is what the offer would become. What about the interest free loan that I and all preorder customers essentially gave Josh as seed money? Yes, I could get a refund, but then I still don't have a pair of ADGs and Josh gets to turn around and sell them for full price to someone who didn't have $800 of their money tied up in limbo for nearly a year and a half. I'm not in the habit of giving loans to people with nothing in return. All of this is to say that, yes, nobody is forcing me to use the 50% discount, but it sure does make me want to throw up in my mouth a little when I think of what all has transpired during the ensuing period, the offer that was originally dangled in front of me that kept me hanging on, and how that offer has now changed. Could I just get a refund and call it quits? Sure. But then all of this wait was for nothing. I'm what you might say is "invested" at this point. I'll say it again, I just want people to say what they mean and do what they say. People are making monetary decisions based on people's word. I’d wait for your ADG’s, grab a 50% off Fairchild clone, sell them someplace for a profit, and go grab a pair of audioscape 1176’s and a Dcomp and consider yourself a winner and never have to look at the gear that would make you grit your teeth ever again.
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Post by Martin John Butler on Aug 12, 2019 17:39:17 GMT -6
Quint, I do understand the changes and effect the delays have put you through have been a big PITA. But that said, there's a time to move on and endlessly berating the guy you want something from isn't helping you, even if you're not wrong.
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Post by Quint on Aug 12, 2019 17:59:38 GMT -6
Quint, I do understand the changes and effect the delays have put you through have been a big PITA. But that said, there's a time to move on and endlessly berating the guy you want something from isn't helping you, even if you're not wrong. Well that last post was just responding to your post.
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Post by mike on Aug 12, 2019 18:55:10 GMT -6
I can only speak from my experience which has been very good with Josh and Stam Audio in communication most of the time and always in the quality of the product I've received. I've always understood there would likely be delays but the build/part quality for the price was worth the wait for me. I understand not everyone shares my view. I did experience delays in a product I ordered and was given the opportunity for a 50% off, which I appreciated and I chose and ordered another item with it.
Though I don't know this at all, I wonder if Josh at the time of his original 50% off offer may have thought those interested in it would decide within a few weeks to months or decide to take a pass on the offer all together ,... but he may have never thought some would want to hold that option out indefinitely which could lead to challenges for any business if say as the future evolves he looks at doing larger more expensive products like say a console for example, where most any business couldn't absorb those kind of losses selling for half while also scaling and increasing overhead. I understand everyone's experience and view may be different and think their view is just as valid as mine, but I'd like to see companies like Stam Audio succeed and grow because it makes our options better for some of us that don't have deep pockets but still want quality builds. ..... I think this is what it is, and while it may be regretful that a time deadline wasn't given with the original offer, I respectfully can't imagine any newer company trying to scale and add overhead being able to absorb multiple forever holders of a 50% off card should they make higher price point 5k-50k products. I've never seen any manufacturer do that because I don't think it's realistically sustainable.
Respectfully, FWIW
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Post by brenta on Sept 26, 2019 11:52:46 GMT -6
1) Yes, 50% was always offered on your next order. We assumed clients would use it on their next one. This has a deadline and that is the 31st of September OR 30 days after you received your original order. Some people don't want to reserve another unit until they have received what they ordered and I can understand why.] Hey Josh stamI received an email from Camila yesterday saying that my 50% discount for my yet to be delivered 1176 ADG expires September 30th. I just want to verify that I indeed have until 30 days after the ADG is delivered to use my discount as you had previously stated? I emailed Camila back but haven’t heard back yet. Also, does the discount still apply to any Stam product? Camila gave me the following list of items I can use the discount on: SA4000MKII (Shipping October) - stamaudio.com/shop/compressors/sa4000-mk2/SA4000EQ SA47 (Shipping December) - stamaudio.com/shop/microphones/sa-47/SA550 SA87 (Shipping November) stamaudio.com/shop/microphones/sa-87/SA800 (Shipping November) - stamaudio.com/shop/microphones/sa-800/SA9000 SA312 Is it still available on any product or only these? Thanks
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Post by stam on Sept 26, 2019 12:43:58 GMT -6
Only on those, all the other spots have been filled
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Post by stam on Sept 26, 2019 12:53:21 GMT -6
We are happy to review a case by case scenario and we have been doing that
This however helps us in 2 things
1) Order in larger bulks so we can match the 50% discount without putting us in a stressful financial position 2) Have a forecast of what budget will be available for each batch so we can space them accordingly
I am certainly not going to deny anybody the 50% discount offered, I just need to know when and by a certain date to make it happen and keeping the company healthy
Nobody is obligated to use it and this is a gift from me to my clients, probably one year worth of soldering and labor free of charge... I am not sure if anybody would ever offer it but since you waited so long for me to be ready I decided I would. Now we just need to work our butts off to get them out faster
I am sorry if I am a bit absent these days, soldering iron is more important right now!
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Post by brenta on Sept 26, 2019 14:17:51 GMT -6
We are happy to review a case by case scenario and we have been doing that This however helps us in 2 things 1) Order in larger bulks so we can match the 50% discount without putting us in a stressful financial position 2) Have a forecast of what budget will be available for each batch so we can space them accordingly I am certainly not going to deny anybody the 50% discount offered, I just need to know when and by a certain date to make it happen and keeping the company healthy Nobody is obligated to use it and this is a gift from me to my clients, probably one year worth of soldering and labor free of charge... I am not sure if anybody would ever offer it but since you waited so long for me to be ready I decided I would. Now we just need to work our butts off to get them out faster I am sorry if I am a bit absent these days, soldering iron is more important right now! I'm appreciative of the very generous discount and understand that it can possibly put your company in a precarious financial position. When you announced the discount I was actually concerned it was a little too generous. I have been going with what I read in this thread that I would have until 30 days after my delayed product is delivered to place an order on the discounted item. I just received the email yesterday that my discount is expiring on the 30th (5 days from the date of the email), so am I safe to wait to order until my ADG arrives, which is now estimated to be sometime in November? I prefer to not have money tied up in two items that have yet to be built. And are you saying I can't use the discount on the Stam 251? I understand it could be years before the 251 is available. Thanks Josh
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Post by Quint on Sept 26, 2019 18:58:03 GMT -6
Only on those, all the other spots have been filled What about the SA-67? I don't know why it wouldn't be on that list? That's what I was most likely planning on using my 50% discount on. Please tell me that there aren't FURTHER restrictions on what my 50% discount will be eligible for? I DO have an email from you a few months ago where you said I could use the 50% discount on a SA-67. I was actually planning on putting down a deposit on a SA-67 in the next few days. Also, my pair of ADGs still has not been delivered, so I have at least 30 days past whenever they finally get delivered, right?
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Post by stam on Sept 27, 2019 15:12:31 GMT -6
We are happy to review a case by case scenario and we have been doing that This however helps us in 2 things 1) Order in larger bulks so we can match the 50% discount without putting us in a stressful financial position 2) Have a forecast of what budget will be available for each batch so we can space them accordingly I am certainly not going to deny anybody the 50% discount offered, I just need to know when and by a certain date to make it happen and keeping the company healthy Nobody is obligated to use it and this is a gift from me to my clients, probably one year worth of soldering and labor free of charge... I am not sure if anybody would ever offer it but since you waited so long for me to be ready I decided I would. Now we just need to work our butts off to get them out faster I am sorry if I am a bit absent these days, soldering iron is more important right now! I'm appreciative of the very generous discount and understand that it can possibly put your company in a precarious financial position. When you announced the discount I was actually concerned it was a little too generous. I have been going with what I read in this thread that I would have until 30 days after my delayed product is delivered to place an order on the discounted item. I just received the email yesterday that my discount is expiring on the 30th (5 days from the date of the email), so am I safe to wait to order until my ADG arrives, which is now estimated to be sometime in November? I prefer to not have money tied up in two items that have yet to be built. And are you saying I can't use the discount on the Stam 251? I understand it could be years before the 251 is available. Thanks Josh Certainly, you can wait until your first order arrives as I stated previously 251 no spots and the next batch might be in 12 months, not sure it's worth it?
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Post by 000 on Sept 27, 2019 18:11:48 GMT -6
I've been procrastinating on this discount and just got the email from Camila today - she's been super responsive to all my questions. Really torn between the 47 550 512 800g 4000. Leaning towards the 47 as it sounds amazing in clips - but the other options are so tempting!
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Post by forgotteng on Oct 2, 2019 7:48:57 GMT -6
I ended up going with the 47 for my discount.
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Post by brenta on Oct 2, 2019 9:42:14 GMT -6
I ended up going with the 47 for my discount. What capsule is he using in the 47 these days?
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Post by Deleted on Oct 4, 2019 8:40:47 GMT -6
If someone doesn't want to use their 50% Discount please pm me so I can grab
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Post by Quint on Oct 4, 2019 9:55:15 GMT -6
If someone doesn't want to use their 50% Discount please pm me so I can grab I don't think that's how that works.
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Post by chessparov on Oct 4, 2019 18:01:06 GMT -6
If you collect enough 50% offs.. They pay YOU and you get the item! Chris
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Post by Deleted on Oct 4, 2019 21:09:06 GMT -6
If you collect enough 50% offs.. They pay YOU and you get the item! Chris 😆 Nice
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Post by donr on Oct 4, 2019 21:47:04 GMT -6
I ended up going with the 47 for my discount. What capsule is he using in the 47 these days? Hey, that's what I did too.
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