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Post by stam on Nov 23, 2018 15:28:39 GMT -6
Email me if you have any questions, I am always available. The link you posted shows the same post on this page so I am not sure what you need me to answer |
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Post by stam on Nov 23, 2018 15:29:50 GMT -6
You are entitled to your opinion but I don't appreciate lies so as much as I don't want to carry on this argument I will rectify you. We have 35 employees from 2 employees 3 years ago. I think we have done quite well and have ran the business just fine. I am not sure what bust means. The Tour did not cost us any money, in fact, we made quite a bit of money out of it. You might want to grasp an understanding on how touring works. We have not done a Black Friday sale because it would be disrespectful to offer a lower price on items when people have been waiting for a long time having paid a higher price for it. We did give everybody affected with the delay 25% up to 50% discounts on any order which is far more generous than a 10% discount on a black friday deal. We are talking about up to 1.500 USD on savings. I agree with you with respect to delivery dates, we have been unable to provide reliable ones in the past and we are working on it. We have no debt whatsoever, we have always requested installments on hardware units as it has been the business model from day one. If people don't want to and want to pay in full when the product is ready that is fine as well. We have never said they are mandatory but optional. "I fear that when it all catches up with you, when the deposit money you've taken runs out, when a tax bill comes due that you cannot pay, Stam audio will just fold up silently in the night without warning, followed a few weeks later by a Facebook post in which you blame everyone else other than yourself." You have quite some imagination .... a growing and booming company with an impeccable six year track record of never failing to deliver a unit or refunding a client does not disappear over night, in fact, we are expanding and continue to grow every month, we will be around for a very very long time. I don't appreciate your offensive language or remarks but I won't answer in the same way, you can carry on now. All the best! That's funny because I remember you lamenting online a few months ago about how much this tour cost you and the burden it imposed on you. Spin it all you want, Stam. I would not be surprised at all to hear you went under. Just make your actions speak louder than words and stop being a complete arrogant tool when replying to others, including those who are as offensive as myself. You have a lot to learn and a fair amount of reputation repairing to do in 2019 if you plan on still being around in 2020. Cost me? We sold over 300 units on the tour, how can it cost me? Don't worry my friend, we will be around in 2075 and we have lot exciting things coming out in stock, so no wait times. |
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Post by Johnkenn on Nov 23, 2018 15:44:31 GMT -6
So - we’ve busted his chops enough right now. I’ve talked to Stam and we have a plan that can help keep us updated. I’ll get it going after the Thanksgiving weekend.
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taos
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Post by taos on Nov 23, 2018 15:48:46 GMT -6
Stam, unless you get your act together the only thing you’re going to exist as in 2075 will be as a long forgotten cautionary tale.
Stop acting like yet an other entitled millennial brat who thinks he has all the answers and consider seriously what JohnKenn suggests.
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Post by lcr on Nov 23, 2018 15:59:57 GMT -6
Thank you in advance JohnK.
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ollie
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Post by ollie on Nov 23, 2018 16:07:15 GMT -6
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Post by lcr on Nov 23, 2018 16:53:11 GMT -6
Email me if you have any questions, I am always available. The link you posted shows the same post on this page so I am not sure what you need me to answer I responded (emailed) from the Stamchild #1 update inquiring about what my price would be with the offered discount on a “in stock” 1073MPA and when it would ship. I also asked for a quick update on my other 4 orders. I recieved a one sentence response that the MPA will start shipping in december, nothing about the discount. I sent an email months ago about heat and rack mounting the Stamchild. Asking if it will need a spacer (s) regarding heat.... no reponse. I ended up ordering a different 1073 style pre amp.. |
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Post by stam on Nov 23, 2018 17:33:17 GMT -6
Stam, unless you get your act together the only thing you’re going to exist as in 2075 will be as a long forgotten cautionary tale. Stop acting like yet an other entitled millennial brat who thinks he has all the answers and consider seriously what JohnKenn suggests. I don't need to consider it, we already spoke and agreed about his idea. I wish you a great weekend Josh |
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Post by stam on Nov 23, 2018 17:34:20 GMT -6
Nope You might not be aware but we ship 20 units, everyday. |
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Post by kcatthedog on Nov 23, 2018 17:52:37 GMT -6
So, the first batch of 150 adg is to ship in December are the next to ship in January ?
Thx!
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Post by stam on Nov 23, 2018 20:10:32 GMT -6
I will do my best for it to be December
I have everything I need to make them, just need to finish the 1073MP and 47's that have been paid for and then my hands are on that one.
After that is the Pultec, SA67 and 1073EQ as well as the SA4000 MK2
Hopefully by the end of January we will be up to date with all orders and have stock ready
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Post by lcr on Nov 24, 2018 1:43:49 GMT -6
Why does the 1073EQ ship after the ADG? Wasn’t the 1073EQ released before the ADG? You ship 20 units a day? As in 5 days a week? Your shipping 400 units a month?
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ericn
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Post by ericn on Nov 24, 2018 11:39:23 GMT -6
Why does the 1073EQ ship after the ADG? Wasn’t the 1073EQ released before the ADG? You ship 20 units a day? As in 5 days a week? Your shipping 400 units a month? Could be any number of logistical or supply chain factors, that’s buisness. |
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Post by jtc111 on Nov 24, 2018 12:03:56 GMT -6
It would be helpful to know how many outstanding orders there are in total. It appears the 20-units-shipped-per-day limit that others have talked about is true. That means in any given month, he can only ship about 600 units or less. At that pace, I wonder how long it would take to clear all existing orders.
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ericn
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Post by ericn on Nov 24, 2018 12:25:47 GMT -6
It would be helpful to know how many outstanding orders there are in total. It appears the 20-units-shipped-per-day limit that others have talked about is true. That means in any given month, he can only ship about 600 units or less. At that pace, I wonder how long it would take to clear all existing orders. I understand your frustration, but really that falls under the area of private company information and isn’t really anybody’s buisness but STAMs. Plus if I were on the list I honestly would prefer the time spent giving and updating those figures was spent figuering out how to ship 21 units a day. |
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Post by jtc111 on Nov 24, 2018 12:31:28 GMT -6
It would be helpful to know how many outstanding orders there are in total. It appears the 20-units-shipped-per-day limit that others have talked about is true. That means in any given month, he can only ship about 600 units or less. At that pace, I wonder how long it would take to clear all existing orders. I understand your frustration, but really that falls under the area of private company information and isn’t really anybody’s buisness but STAMs. Plus if I were on the list I honestly would prefer the time spent giving and updating those figures was spent figuering out how to ship 21 units a day. If he was shipping on a regular and steady basis, and if there was some evidence that he was catching up rather than falling behind, I'd agree with you. But right now it feels like we're not getting a truthful and accurate picture of things. Meanwhile, he holds our money and we're essentially unprotected should this house of cards fall. |
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Post by kcatthedog on Nov 24, 2018 16:35:18 GMT -6
Well the adg's and his trip generated 650 orders and once made that would take a month or 33 business day to ship. As has been said above ,if he put new orders on hiatus, till say the new year and just focussed on moving preorders, I think 2019 which be a much easier ride.
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Post by stam on Nov 26, 2018 9:51:40 GMT -6
I understand your frustration, but really that falls under the area of private company information and isn’t really anybody’s buisness but STAMs. Plus if I were on the list I honestly would prefer the time spent giving and updating those figures was spent figuering out how to ship 21 units a day. If he was shipping on a regular and steady basis, and if there was some evidence that he was catching up rather than falling behind, I'd agree with you. But right now it feels like we're not getting a truthful and accurate picture of things. Meanwhile, he holds our money and we're essentially unprotected should this house of cards fall. How are you unprotected and how am I holding your money? |
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Post by jtc111 on Nov 26, 2018 10:09:18 GMT -6
If he was shipping on a regular and steady basis, and if there was some evidence that he was catching up rather than falling behind, I'd agree with you. But right now it feels like we're not getting a truthful and accurate picture of things. Meanwhile, he holds our money and we're essentially unprotected should this house of cards fall. How are you unprotected and how am I holding your money? We're unprotected because your constant delays take us past the period where PayPal affords us buyer protection. PayPal has a 180 day limit to begin a dispute. As of today, you have had $900 of my money for much longer than 180 days. Your original promised delivery date, had it been met, would have been within the 180 day limit. The delays take us outside the limit. That is how you are holding my money and how my money is unprotected. |
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Post by kcatthedog on Nov 26, 2018 10:27:54 GMT -6
When we pay 100% with Paypal,if the product shows up on time : great, or, no offense to you Joshua, if it shows up damaged, gets lost or never shows up at all, we can launch a dispute with PP and get 100% of our money back, including shipping costs.
We all understand you state that you will provide a refund at our request, but I think people just also like the security of the Paypal protection, but if delivery goes past 180 days, we lose that.
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Post by stam on Nov 26, 2018 10:31:27 GMT -6
That is true, however I have never refused nor not paid a refund, even past 180 days to any client, ever, in 6 years.
I am not going to start changing that, that would be stealing money and the end of my business.
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Post by jtc111 on Nov 26, 2018 10:48:38 GMT -6
That is true, however I have never refused nor not paid a refund, even past 180 days to any client, ever, in 6 years. I am not going to start changing that, that would be stealing money and the end of my business. , that's not protection. How do I get a refund on the $200 deposit I made for an ADG and the $700 deposit I made for the NOS SA67? |
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Post by kcatthedog on Nov 26, 2018 11:09:07 GMT -6
Don't you just ask for it, if you cancel your order ?
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Post by jtc111 on Nov 26, 2018 11:12:02 GMT -6
Don't you just ask for it, if you cancel your order ? I don't know what his procedure is for it. Better to ask than to do what I think should be done to find out in a month that I did it wrong when no refund shows up. |
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ericn
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Post by ericn on Nov 26, 2018 11:17:48 GMT -6
If he was shipping on a regular and steady basis, and if there was some evidence that he was catching up rather than falling behind, I'd agree with you. But right now it feels like we're not getting a truthful and accurate picture of things. Meanwhile, he holds our money and we're essentially unprotected should this house of cards fall. How are you unprotected and how am I holding your money? Josh You are their only protection, while yes it seams that you have been good at refunds if something should happen to you there is no protection of their deposits. Don’t take it personally, first the third party protection is one of the benefits of Paypal, also understand that from a buyers point of view missed delivery date after missed delivery date do not inspire confidence. Having a third party protection makes a buyer panic less with these missed delivery dates. Now a good way for a buyer to add another layer of protection is to see what their credit or debit card offers them by calling the issuer and find out. The best is any of the American Express products, even their prepaid products. The Credit Card protest is a great way to make your seller truly miserable, they take away the money from the seller as will PayPal when the complaint is filed and the seller has no idea what’s up till they receive a letter about a week later. |
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