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Post by keymod on Mar 11, 2018 7:26:36 GMT -6
Anyone know where I can get a repair manual for a Roland VK7 keyboard? All of my googling results turn up Owner's Manuals but not repair.
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Post by johneppstein on Mar 11, 2018 15:44:20 GMT -6
Ebay?
Call Roland tech support?
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Post by keymod on Mar 12, 2018 4:08:33 GMT -6
Roland so far unresponsive
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Post by johneppstein on Mar 12, 2018 13:19:35 GMT -6
Roland so far unresponsive Did you call them? Or did you just email? Sometimes with these companies you have to call and insist on talking to a supervisor, not just a help desk monkey. (Don't call them that, obviously.) Then you might need to convince the supervisor or your competence. |
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Post by keymod on Mar 12, 2018 13:31:33 GMT -6
Roland so far unresponsive Did you call them? Or did you just email? Sometimes with these companies you have to call and insist on talking to a supervisor, not just a help desk monkey. (Don't call them that, obviously.) Then you might need to convince the supervisor or your competence. Thanks John, just filled out an online support request so far. Haven't had time to sit by the phone. In the past, they always tried to get me to bring an item to an authorized service center. |
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Post by johneppstein on Mar 12, 2018 15:03:07 GMT -6
Did you call them? Or did you just email? Sometimes with these companies you have to call and insist on talking to a supervisor, not just a help desk monkey. (Don't call them that, obviously.) Then you might need to convince the supervisor or your competence. Thanks John, just filled out an online support request so far. Haven't had time to sit by the phone. In the past, they always tried to get me to bring an item to an authorized service center. Well, that's understandable unless they have some assurance that you know what you're doing. Therre's nothing a tech hates more than having to deal with the results of an unqualified person messing around in something way past his depth. You have to talk to them so they know you know what you're doing and in some cases have the necessary tools and test gear to be able to do the job properly. |
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Post by keymod on Mar 14, 2018 4:50:13 GMT -6
I know enough to test power supplies but anything else, especially chip-related, is beyond my capabilities.
Interestingly, I found a certified Roland Repair Shop seven minutes from my house so I'm just going to take it there.
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