|
|
Post by mrholmes on Nov 11, 2014 10:11:08 GMT -6
Hi.
It would be nice if you can help me with this.
My American guitar tech left a fret-leveling job that was not so great.
Now I want to tell him that I am disappointed but I do not want to be rude.
Is there a good diplomatic sentence you have in mind.
He should know - here is my borderline I paid him but he has to do this job again.
Thanks for your HELP
Andi
|
|
|
|
Post by svart on Nov 11, 2014 10:22:08 GMT -6
The best thing to do is be factual before being emotional. The tone of what you say is just as important as the words used.
I would say something like "I've come to the conclusion that the fret leveling was not up to my expectation." to start with. This says to the person that you've thought about it, and you are unpleased, but you aren't accusing them of cheating you.
Everyone has a bad day, and sometimes we don't do things as well as we should. I'd ask if they'd take a look at it again. A reputable person will want to look at it and do it right. A cheater will want to fight and blame you instead.. Then you'll know where you stand.
|
|
|
|
Post by jimwilliams on Nov 11, 2014 10:24:49 GMT -6
Send it out to a Pleck station.
|
|
|
|
Post by mrholmes on Nov 11, 2014 10:29:08 GMT -6
Good advise svart thanks....
|
|
|
|
Post by mrholmes on Nov 11, 2014 10:29:42 GMT -6
Send it out to a Pleck station. To give them 400 Euros NO! |
|
|
|
Post by kcatthedog on Nov 11, 2014 18:15:10 GMT -6
Agree best to be honest ! Its about the work quality. Its fair and honest to say the work appears not to be up to the tech's , nor your usual hi standards and you need him to take another look at it. I'd tell and show too. But be careful: last time I complained to my acoustic tech about weird new noises he pulled my humidifier out of my body ya it had fallen inside and I hadn't noticed: lame !!!!! Now we laugh about it or maybe he's just laughin at me  !? |
|
|
|
Post by mrholmes on Nov 12, 2014 11:14:39 GMT -6
Agree best to be honest ! Its about the work quality. Its fair and honest to say the work appears not to be up to the tech's , nor your usual hi standards and you need him to take another look at it. I'd tell and show too. But be careful: last time I complained to my acoustic tech about weird new noises he pulled my humidifier out of my body ya it had fallen inside and I hadn't noticed: lame !!!!! Now we laugh about it or maybe he's just laughin at me !? We talk about a 89 Japan Stratocaster-Neck. I play it since 25 years now and I told him that I love this guitar because it was gift of my father during the fall of the Wall in Berlin. Any professional tech should be able to level it without having dead notes on the fretboard. And in the last 25 years, every tech I met was. What made me perplex that he already gave me the guitar with excuses. " Its not perfect up the 7th fret" bla bla The truth is that for example the low e string up from 5th fret is near dead the more I come near to the 12 th fret. A on g string 14 th fret does not sounds open anymore its boxed in. In my opinion if you cant make a 60 s like Strat neck work, in leveling, you should not charge money for it. My old tech was able to do it. I would go to my old tech but he died. |
|
!?