Another Reverb WTF

Yep tried the link from the offer excepted email, tried from the app, not even listed iin my offers tried from the website. Sent seller a PM haven’t heard back.

Brother can you spare a million?

Have talked about it with a few guys, the problem is this to get the capital you would have to take on major investors, who would all take the first big profitable offer and run.
In a side note, can you imagine the potential if either GC or Music Go Round put effort into their online used listings? Almost everything starts at a 100 percent mark, just some really decent photos descriptions ( you list a wireless and are shocked someone would want to know the Freq.) .

Classifieds here and a few others have their gems but are really hard to search.

I was talking to a guy the other day and if a place like reverb sold boxes designed for gear! Guy couldn’t believe I pack rack gear in 20-21 in Homedepot moving boxes wrapped in bubble wrap and paper to fill.

oh, and my last Reverb encounter was like this....  I was looking for a cheap SDC (for live sound) and found a CAD GXL1200 that met the criteria (since I was going to mod it anyway).  I looked at it and then got an "offer" on Reverb shortly later (the automated offer that you can setup to send to people when they view or put it in the cart but don't buy).  Usually they annoy the heck out of me, but this time I bought it because it knocked off 10% and it was already cheap. Several days go by and nothing, no tracking, so I go to contact the buyer and it says I cannot send them a message. wtf?  So I contact Reverb support and while I'm doing that I look at the sellers account and now it says it is locked or frozen or something to that effect (before buying I had looked at the reviews/feedback).  Anyway, Reverb support said we'll need to check this out and get back to you.  The next morning I had a refund.  So at least it worked out for me, but it was bizarre.  

What gets me is the cross platform listings that are subject to the vagaries of the sellers decision on which offer to take and an inability to enforce the sale according to which sale occurred first.

I saw the same item listed on eBay and Reverb and it was slightly less experience on eBay. So I purchased it on eBay, took a screenshot, messaged the seller immediately to inquire at to how fast it might ship, went to Reverb and confirmed the item was still available, took a screenshot, it hadn't been purchased yet but the app showed that offers were in.

Then an hour later I got a message through eBay that the item was no longer available. Went to reverb and it was sold.

Messaged the seller and listed the time stamps for my screenshots and the seller was like... "Too effing bad".

The greedy slimeball had clearly sold it on Reverb after I purchased it on eBay.

I presented the time stamps and asked them to cancel the Reverb sale and fulfill my priority purchase on eBay; they refused.

And I could not leave a review on either reverb or eBay since I had not successfully completed a purchase.

Yes, I certainly didn't have any rights per se in that situation. Thanks for describing your experience with the invoice which wasn't promptly paid. Our scenarios are a bit different but if the seller had not indicated a "pay by" date I would have been frustrated if I'd been in your situation; invoices I typically encounter in my day job all have to be paid by a certain date.

At the same time, I feel that some semblance of good business practice requires a "first-come-first-served" approach so the seller is perceived as objective and not wantonly capricious (or worse, greedily gaming the multiple platforms so as to wring out profit at the expense of the customers).

There is really nothing I can do about it, other than whine on RGO, but ultimately I'd hope that market forces force sellers to act fairly and objectively to prioritize first responders/payers, such that repeat offender sellers who continually violate priority are noted and shunned.

I'd like to think my experience with this seller was a fluke and that they don't always do this, which is why I've not mentioned who the seller is; no point in harming a reputation if this was a one-off misunderstanding. I have my perspective on what transpired, but although they didn't divulge theirs, they presumably have a different one.