Let's bitch about online sales merchants...

That's exactly my experiences also.

Online sales? Warren at Zen Pro is fantastic.

I got to write some fun reviews for them and their sister site, and I think they're all gone now, unless I resurrect some old computer(s). 

Custom orders are always a pain in the ass. Not sure if small or large manufacturers are worse but a dealer should always be cautious when promising delivery dates. Honestly 6 weeks isn’t bad, hell I can think of stock items that take longer if you hit the wrong dates.  
SW usually has the information to at least warn you it’s going to be a while, nothing worse than a dealer who doesn’t explain “ we have an x minimum order so the order might not even go out for a while.” Or someone who doesn’t check how long a particular order will be. Most sales weasels like their clients think manufacturers are set up to make any SKU at any moment. No manufacturer works that way, either the production line or their materials on hand are probably based on a schedule.

I can’t tell you how oftenI broke out in laughter at a customers timeline for a particular piece ( nor how often I pulled off the impossible). Many are of the school of “ never walk a possible deal because you can’t meet the deadline.”  Life is to short and the time spent dealing with follow up on that $75 order could be spent making $!
Here is a very basic lesson if your SW or other rep is cold calling he needs to make his quota, otherwise he wouldn’t have the time to cold call, use his need to get a deal, because saying no to a quick easy close doesn’t get you any closer to that nut.

I have never had a single issue with SW. Maybe I got lucky with my "rep" who might call me once a year and that's usually between thanksgiving and christmas. Once he helped me with a pretty big initial purchase, he has left me alone other than to follow up when I have reached out to him first.

That said, I can certainly appreciate that lots of folks experiences have been different than mine.

...which in my case are those incessant Metronet fiber internet salesmen who don't understand "No, I'm not interested...stop coming to my house." 

LMAO . . . classic!

I put them in myself. We purchased a house for pre Covid prices with Covid interest rates that needed a lot of work but I worked for a GC for years and had the ability to do the work myself. The windows were basically falling out and half of them didn’t open. The only way we could afford the renovation is me doing it. My wife and I haven’t even killed each other yet so that means it’s going well. Windows were the easy part, I got carried away with design and ripped the entire front off the house and reframed the whole thing. It’s been a trip hahahah.

Did you do inserts, or complete windows? Much respect....

If we are going to bitch about online dealers, let’s talk about those that sell used gear :
1. Little or no discription
2. How about only putting stuff you will ship online?
3. Real dimensions and shipping weight?
4. Hiring people who actually know what they are selling.
5. Useful zoomable pictures!

The 3 worst GC, Samash and Musicgoround. GC your the world’s largest MI / pro audio dealer how about actually hiring someone to curate even on a National level your used gear? Musicgoround, all you sell is used gear! God I miss the days when you were HITECH Consignments, your staff knew what they had and that was in the days before the internet!

Still I think you guys in the US are fortunate. At least there’s some competition.

That said I’ve never set foot in or ordered from any of these places, so I don’t know how bad they might be.

Cheers,
Geoff

yes -- and for clarity, MAP refers to general advertisements. They can negotiate down to $1.00 with the customer, if they wish, without breaking the MAP agreement.