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Post by Johnkenn on Jun 3, 2014 10:20:09 GMT -6
So - just wanted to make a public apology to Tony. We shared some communications in PM and have had a few disagreements here on the board that I'm not proud of...I was rash and said a few hurtful things. So - I'm sorry. Tony has been here from the beginning and contributed more to this board than anyone else.
I'm human...and have a full time job other than this board (that is constant rejection for the most part)...I have to make decisions about what is right and what is wrong on this board and then deal with EVERYONE else's opinions - and sometimes those opinions/strong views come across in a bad way and/or a little condescending. You wouldn't believe how many people PM me telling me how things should be done. Strangely, starting this board has given me more grace for Jules and GS.
I definitely want people to feel an ownership in this board, but as someone mentioned a while back, there HAS to be a big brother sometimes. The goal of this board is to be able to freely criticize anything without things being censored. However, I DO think we need to follow some protocol of civility. I see now that I should have moved those posts in the Heritage thread to another thread. I do want this place to be somewhere where we the consumers can talk frankly to manufacturers - and I thought in that thread that giving alternatives to the product in an announcement thread was in bad taste. In hindsight, I should have asked everyone to keep on topic (but I'm sure that wouldn't have flown either).
I don't have any problem with someone starting a - for example - "Why am I not getting this Warm Audio 76" thread. The guy advertises with me - but that would be a perfect time for him to come in and try and learn/convince/help the consumer. I just expect criticisms to be well thought out and not just inflammatory (Warm Audio sux)...But when someone announces something new that NO ONE has used, I would like to keep it focused on THAT product...not the competition...I mean, cut the guy some slack.
I appreciate you guys being here and supporting the board and I hope this serves as a mea culpa and moves us all forward.
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Post by svart on Jun 3, 2014 10:40:38 GMT -6
While I wasn't around when this last thing happened and didn't see any of it, I'd throw a few thoughts out.
First is that I'm glad that you're making amends with Tony. He's a good cat to have around. I appreciate his input even though I don't see eye to eye with him on some things, but other things I agree with him totally. It just goes to show that people are going to think how they think and it's really about how they deal with disagreements that is important in life, rather than avoiding disagreements altogether. Avoiding them isn't going to work and it's only going to make those who feel strongly enough about something to raise their voice feel like they are being censored and/or otherwise not taken seriously. Now I know that's not the case but feelings and emotions aren't conveyed well on the internet and words can be read in many different ways according to how the reader's emotions are running.
In situations like what I *think* might have happened in that other thread based on what little I've seen discussed about it, I can only offer what I personally think would be the best option. That would be to simply either start with the announcement locked, or move troublesome posts to an alternate thread I.E., if the thread was "XXXXX announcement" then make "Alternates to XXXXX Product" or some such. It's probably more work that *should* be needed, but at least those folks will still have their opinions out there so they don't feel like they are being censored.
Secondly, this is also my personal opinion again.. Someone mentioned that manufacturers should have thick skin. That's absolutely true. they should. Either a customer is going to buy their product or they are not. If their product withstands the court of public opinion then they will have sales. If not, then they will fail. That's a fact of selling things on the internet these days and hopefully they are well prepared for it. I don't feel it's anyone's job to look out or protect these manufacturers, especially not random Joes on a forum. People are going to offer alternatives to those products they don't feel fit the price/hype/performance/color/shape/whatever. That's also a fact of internet forums.
I don't necessarily agree with deleting posts as a peacekeeping operation but I also don't feel it was Gearsluttian to do so. This is because it wasn't the advertising manufacturer acting as a moderator deleting threads/posts that offer alternative opinions on their products. You are simply a guy trying to keep the peace by slapping some hands.
I get it and I don't see anything wrong with it, I'd just hope that it wouldn't go further than that. From the apology, I can tell that it's not going to go any further than that and I'm relieved by that.
So I'd say that we should have a policy here that states that at no point in time will an advertiser become a moderator nor will they have any say in the operation of the forum or threads therein. That will keep the main GS BS to a minimum. If they choose to mingle with the rest of us in the threads of the forum, they should do it as a fellow member and nothing more.
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Post by Johnkenn on Jun 3, 2014 10:56:28 GMT -6
Absolutely.
The only thing about locking the announcement threads is this - what if people want to talk about it? I would just ask that people use their noggins and remain respectful in those threads - because the thread is ABOUT that product...that's just staying on topic. If they want to start a thread saying how they didn't like it (after they've actually heard it, of course) then fine.
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Post by svart on Jun 3, 2014 11:38:42 GMT -6
I understand what you are saying. I think if you want to do an announcement, that is one thing, but if you want folks to discuss it, that's another. As someone said in the movies, "one thing's got nothing to do with the other".. Discussions are likely to have dissenting opinions, so you'd simply have to keep that in mind and decide whether you just want to let people know about the product, or if you are willing to let folks yak about it until they feel they are over it enough to let it go.
Maybe.. You should ask those in the forum how they want to handle these situations? Have a poll about it or something? I don't know if you want to go that far with it, but it's an idea to get a feeling of how folks would react to various situations and therefor what the most fair and amicable way to deal with it.
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Post by Martin John Butler on Jun 3, 2014 14:21:41 GMT -6
These things are always a matter of degree, and John's the arbitrator here. Of course any new product will be compared to existing products, that's the nature of what we do as musicians, producers and engineers. There is always a boundary of common courtesy though, and when a post is in bad taste, we need John, or it would all devolve.
That said, I didn't follow the thread John's referring to but have always found Tony's voice and tone a welcome one, so I'm glad you guys are cool enough to talk rationally about these things. Just my 2db's.
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Post by kcatthedog on Jun 3, 2014 15:24:49 GMT -6
so you are trying to balance openness for discourse and censure: in an imperfect medium and world
So i think we need pragmatism, obviously personal insults , defamation, slander are non starters. I also think a certain sensitivity to profanity is warranted
Here's my but, if people start making off topics remarks, instead of John playin badcop why don't we all step up and just ask the person to stay on topic or start a new thread. If they continue, then john can flip rm a pm similar messaging and the possibility of censure
Shit happens: we all speak from the heart not the head so times and if you feel passionately about something: welcome to the good , the bad and the sometimes ugly , but most people come around
John its clear you take these actions cus you care but perhaps you want to strike a couple of lieutenants: 2 other trusted people you could touch base with on these sorts of issues before a final decision is made? Seems like most people here are thoughtful and considered in their typical responses so you are building a fine community here !
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Post by Johnkenn on Jun 3, 2014 15:27:12 GMT -6
I have moderators...they have the ability to move and delete (I think)...Anyway, I like the idea of us all policing ourselves.
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Post by kcatthedog on Jun 3, 2014 15:33:00 GMT -6
Yes i know you have mods but i meant actually have like a 3 person executive to which you turn to discuss , seek guidance and concurrence: you would retain decision making authority but this advisory role would be more than moderating but you might call on them 3-5 times a year ?
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Post by scumbum on Jun 3, 2014 16:43:22 GMT -6
Maybe have the Mods as a group make decisions instead of just you ? If the Mods can't decide between themselves they come to you , and you have the final say , but let the Mods make group decisions together .
If this place was busy and packed with members you could have Mods for each separate section , but why not just have a group of Mods that oversee EVERYTHING and they decide together what is inappropriate behavior and what should be locked/deleted/moved .
I think you having all the decision making is too much , stressing you out . You should be sitting back and relaxing while your appointed Mods oversee the forum .
Group decisions will help keep things balanced and the outcome will be more neutral instead of personal .
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Post by keymod on Jun 5, 2014 3:24:01 GMT -6
I hope Tony continues to contribute here.
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Post by Deleted on Jun 5, 2014 3:35:19 GMT -6
From my personal admin experiences, group decisions are a nice thing to keep everything friendly and avoid any kind of overreactions. Also, they avoid situations, where things escalate to discourses on a personal level. That said - making all kind of decisions group decisions is substancial additional workload. An oftenly chosen compromise is, that an admin switches decisions to group decisions in any cases where he starts to get too emotional, he is personally involved, or he is unsure about what to do. Works quite good IMO.
I guess there is no right or wrong way to do it, but there are some options admins/moderators have, to deal with difficult decisions. For me, i am totally OK with how friendly things go around here. This thread already shows the thoughtful will to keep things polite and reasonable.
Best regards, Martin
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