Post by jcoutu1 on Mar 7, 2014 13:12:33 GMT -6
Email from slate...
Dear VTM Customer.
In an effort to get you VTM AAX without further delay, we have decided to offer a PUBLIC BETA. The VTM AAX update is in your Slate Digital USER ACCOUNT. This update also has optimizations for VST and AU.
For organizational purposes, our public beta phase will be hosted through the Slate Digital Help Desk. Please follow these instructions to create an account, log in, and report feedback during the beta phase:
Submitting Feedback
To submit operational issues or bug reports, please follow these instructions:
Go to www.slatedigital.com/support
Once logged into the Slate Digital help desk, click the “Ask A Question” link.
From the Category drop down menu, select "Beta Testing."
From the Product drop down menu, select “VTM Betatest.”
Please give a brief summary of the issue in the Subject field.
In the Descriptionfield, please write a detailed report of the issue, including:
Steps to Reproduce
Actual Result
Expected Result
Reproducibility (how often does it occur?)
Complete the rest of the fields:
Operating System Version & Architecture
DAW Version & Architecture
VTM Version (Click the Slate Digital logo in the preset bar.
Finally, you may attach files such as audio examples, crash logs, or system profiles by clicking "Attach File" at the bottom of the form.
Upon submitting your feedback, you will be asked to login or to create an account. If you need to create an account, a verification email will be sent to you. Your feedback will not be submitted until you’ve verified your account.
New Features & Improvements
AAX 64bit
Noise Reduction Slider now defaults to -24dB, with a range of -80dB - 0dB
Added the Slate Digital Preset Bar, with presets coming in future updates
Option to Hide the Reels.
Massive Performance Improvements.
Stability Improvements.
Input & Output Gain Link is now UI link only. For instance, automating the Input Gain will only write automation for the Input Gain parameter.
Independent Noise, Bass Alignment, and Wow/Flutter
Known Issues
The following issues are known and have been scheduled for fixing:
Installer doesn’t uninstall previous version. Please manually remove the previous version from your plugin folders.
Updated User Manual is forthcoming.
The Windows Installer has a graphic of VBC instead of VTM, but be aware that VTM is being installed
Rare PACE Authorization Issue
Since updating our framework to utilize the latest PACE Eden protection, there have been some reports of users unable authorize the updated plugin. This type of bug has been less than 3% of users.
We are working closely with PACE to resolve this issue. If you are unable to authorize the new version of the Virtual Tape Machines plugin in any DAW on your system, please send a system profile to our Technical Director, Anthony Taglianetti at anthony.taglianetti@slatedigital.com.
A message from Steven:
Folks, we have let you down and we know it. We've constantly missed deadlines, and it is unacceptable and we are taking measures to improve. However, we have really tried our best to provide estimations of releases based on the facts we have at the time. Programming is not an exact science. Unforeseen issues occur almost daily, and it's very difficult to predict how long these issues will take to get resolved.
So what is taking us so long? Are we being lazy with new legacy updates and focusing more on new products? Absolutely not. The team that develops new algorithms is separate from the developers working on updates. The main issue is that we chose not to put band-aids on old code, but rather, to recode the plugins in our new framework from scratch to be able to have more stability, remove old bugs, and have MUCH more efficiency. You'll see this with the VTM. You can double your instance count and have much less CPU hit than in the previous version.
We're working hard to get the last two plugins, VCC and FG-X, into the new framework and we will be hiring even more developers to assist in these final stages. I promise to keep working hard and communicating with you, as you are the most important aspect of our business. We strive for customer satisfaction, and will continue to do so. Thanks for your support and patience.
Steven Slate
Dear VTM Customer.
In an effort to get you VTM AAX without further delay, we have decided to offer a PUBLIC BETA. The VTM AAX update is in your Slate Digital USER ACCOUNT. This update also has optimizations for VST and AU.
For organizational purposes, our public beta phase will be hosted through the Slate Digital Help Desk. Please follow these instructions to create an account, log in, and report feedback during the beta phase:
Submitting Feedback
To submit operational issues or bug reports, please follow these instructions:
Go to www.slatedigital.com/support
Once logged into the Slate Digital help desk, click the “Ask A Question” link.
From the Category drop down menu, select "Beta Testing."
From the Product drop down menu, select “VTM Betatest.”
Please give a brief summary of the issue in the Subject field.
In the Descriptionfield, please write a detailed report of the issue, including:
Steps to Reproduce
Actual Result
Expected Result
Reproducibility (how often does it occur?)
Complete the rest of the fields:
Operating System Version & Architecture
DAW Version & Architecture
VTM Version (Click the Slate Digital logo in the preset bar.
Finally, you may attach files such as audio examples, crash logs, or system profiles by clicking "Attach File" at the bottom of the form.
Upon submitting your feedback, you will be asked to login or to create an account. If you need to create an account, a verification email will be sent to you. Your feedback will not be submitted until you’ve verified your account.
New Features & Improvements
AAX 64bit
Noise Reduction Slider now defaults to -24dB, with a range of -80dB - 0dB
Added the Slate Digital Preset Bar, with presets coming in future updates
Option to Hide the Reels.
Massive Performance Improvements.
Stability Improvements.
Input & Output Gain Link is now UI link only. For instance, automating the Input Gain will only write automation for the Input Gain parameter.
Independent Noise, Bass Alignment, and Wow/Flutter
Known Issues
The following issues are known and have been scheduled for fixing:
Installer doesn’t uninstall previous version. Please manually remove the previous version from your plugin folders.
Updated User Manual is forthcoming.
The Windows Installer has a graphic of VBC instead of VTM, but be aware that VTM is being installed
Rare PACE Authorization Issue
Since updating our framework to utilize the latest PACE Eden protection, there have been some reports of users unable authorize the updated plugin. This type of bug has been less than 3% of users.
We are working closely with PACE to resolve this issue. If you are unable to authorize the new version of the Virtual Tape Machines plugin in any DAW on your system, please send a system profile to our Technical Director, Anthony Taglianetti at anthony.taglianetti@slatedigital.com.
A message from Steven:
Folks, we have let you down and we know it. We've constantly missed deadlines, and it is unacceptable and we are taking measures to improve. However, we have really tried our best to provide estimations of releases based on the facts we have at the time. Programming is not an exact science. Unforeseen issues occur almost daily, and it's very difficult to predict how long these issues will take to get resolved.
So what is taking us so long? Are we being lazy with new legacy updates and focusing more on new products? Absolutely not. The team that develops new algorithms is separate from the developers working on updates. The main issue is that we chose not to put band-aids on old code, but rather, to recode the plugins in our new framework from scratch to be able to have more stability, remove old bugs, and have MUCH more efficiency. You'll see this with the VTM. You can double your instance count and have much less CPU hit than in the previous version.
We're working hard to get the last two plugins, VCC and FG-X, into the new framework and we will be hiring even more developers to assist in these final stages. I promise to keep working hard and communicating with you, as you are the most important aspect of our business. We strive for customer satisfaction, and will continue to do so. Thanks for your support and patience.
Steven Slate
