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Post by stam on Mar 18, 2017 5:50:43 GMT -6
Hello Guys,
I come to you to seeking some knowledge and advice. After recent discussions here with regards to shipping rates I have started looking at other options and to my surprise there is another and cheaper way, in theory, to send your units.
DHL called me last week and after getting an estimate on our shipments per month as offered me extremely good rates worlwide, for example, 60 dollars for a 1073 to the USA instead of 125 by my postal service, 70 to Canada and 95 to Asia and Australia, all these prices are literally half of what I am paying now. Their service is also door to door, much faster, safer and if they break anything we get fully refunded for shipping and the unit, up until here everything sounds great.... BUT
I have always paid brokerage fee when receiving packages from them in Chile, this is not duty, not VAT, just fees of 40 dollars for handling the product through customs.
I have asked DHL and they have told me that US clients would not be paying any brokerage fees but I find that hard to believe, thus I would like to kindly ask you if and when you have received a package from abroad of an estimated value between 500 and 900 dollars you have paid brokerage fees or something similar.
It might still end up costing a bit less than correos (kind of our USPS) but I want to know what my clients will end up paying before sending your units with them.
Thank you for your help
Joshua
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Post by jcoutu1 on Mar 18, 2017 6:10:34 GMT -6
I'm in the US and have purchased used items from Russia and England without being charged any fees. Not sure who the carrier was, but haven't had issues, FWIW.
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Post by Johnkenn on Mar 18, 2017 7:04:06 GMT -6
I say go for it...we can report back here. Is that your question?
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Post by EmRR on Mar 18, 2017 10:11:10 GMT -6
I have not seen fees on anything imported, regardless of carrier, max maybe $900.
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Post by keymod on Mar 18, 2017 10:49:38 GMT -6
I have purchased items from Sound Skulptor who is in France, Tony Larking and Oram/Trident from England. While always receiving some sort of Customs paperwork with the packages, I only once in the past 15 years or so have had to pay a customs fee and it was only around $35 for a shipment which value of a couple thousand dollars. For what it's worth DHL used to be very expensive many years ago but is now very reasonable and very quick. I got a shipment to my door from France in two days.
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ericn
Temp
Balance Engineer
Posts: 15,005 
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Post by ericn on Mar 18, 2017 11:28:07 GMT -6
Try a limited run with DHL, if it is cheaper for you and your customers continue if there are no major problems.
I have never had to pay customs on DHL items I have received.
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Post by Coil Audio on Mar 18, 2017 13:18:07 GMT -6
Every NOS EF86 we have came from Europe via DHL -never an issue - never any 'fees' - they will however just leave it anywhere in your yard, so maybe signature service would be a good thing to look into.
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Post by wiz on Mar 18, 2017 14:55:38 GMT -6
I can tell you about Australia.
Anything (including shipping) that is over 1000AUD australian, around 750USD today, is subject to import fees... and thus would require brokerage.
cheers
Wiz
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Post by avgatzeblouz on Mar 18, 2017 15:12:27 GMT -6
I bought an SA-2A a year ago, and here in Quebec, we always have to pay horrible amounts (taxes + brokerage fees), shipments rarely slip under the radar. This time it did, I did not pay a dime, and Josh writes everything on the box about the package contents. So this is a good sign. Packages from the states and england I got always did cnost me more than 15% more because of those fees. I will get an SA-3A in a month or two, I'll report back.
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Post by BenjaminAshlin on Mar 18, 2017 21:25:19 GMT -6
I can tell you about Australia. Anything (including shipping) that is over 1000AUD australian, around 750USD today, is subject to import fees... and thus would require brokerage. cheers Wiz This is why I get things shipped to my brother in Auz and he brings them over to NZ. Our limit is about 280usd including shipping. Another option is freight forwarding. They let you determine the price before they ship it to you. |
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Post by forgotteng on Mar 27, 2017 21:53:58 GMT -6
I too have never had to pay any extra fee. I am willing to be a guinea pig if you want to send my 1073 through DHL.
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Post by javamad on Mar 28, 2017 6:43:07 GMT -6
Try a limited run with DHL, if it is cheaper for you and your customers continue if there are no major problems. I have never had to pay customs on DHL items I have received. This. I will volunteer to be the Ireland tester ... just put me in the first batch with mu SA-4000  |
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Post by levon on Mar 28, 2017 7:21:15 GMT -6
I can tell you about Australia. Anything (including shipping) that is over 1000AUD australian, around 750USD today, is subject to import fees... and thus would require brokerage. cheers Wiz Lucky you. Anything over 40 Euros is taxed in Germany. Even the shipping costs are taxed. Absolutely nothing slips under the radar. And it's not only customs duty and TVA, no, you also have to pay a EU tax. All in all, it's about 25% on top of the sales price.  |
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Post by jayfitz on Mar 28, 2017 10:04:38 GMT -6
I have been exporting gear for a long time and have always used the FedEx Great Rates program. It is a shipping program where FedEx will provide discounts on shipments up to 75% if you call and arrange ahead of time and use your FedEx account. It seems like they want to fill the plane before it leaves so they offer these rates up to about a week in advance. Not sure if you have looked into this option for sending your gear to the US....many folks do not know it exists. Check it out here: FedEx Great Rates |
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Post by kcatthedog on Mar 28, 2017 10:08:53 GMT -6
I have been charged a number of trailing fees by a variety of shippers. Duties and taxes do apply but brokerage fees seem like a scam to me, as does the inconsistency across various shippers
In Canada, you can tell a shipper that you elect to take it through customs yourself and then they do not have to charge you.
Frankly Stam, your charge of like $150 us to ship to Can is excessive, its like $200 cdn, plus we pay exchange, duties and taxes: your initial low price disappears pretty quickly.
I would pilot a new shipper and see what happens. |
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Post by Ward on Mar 28, 2017 10:09:58 GMT -6
I have never had an issue with DHL or the Postal Service. Internationally, when it comes to Thailand, Australia, Chile, Spain, Portugal, Germany, UK, Denmark etc... the postal services seem to work perfectly together and never cause me an issue with duties, import taxes or brokerage fees unlike UPS and FEDEX.
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Post by malkit on Mar 28, 2017 10:25:19 GMT -6
FWIW, I recently ordered a deluxe keyboard rig from Jaspers, in Germany. Total weight was around 50 pounds, and the package itself was about 8 feet long. A real monster of a parcel (multiple tiers, shelves, rack, mic boom, wheels).
The shipping was only 105.00 USD, and it arrived within a week via FedEx (to Boston, in the USA). I think the GreatRates program was used.
I've had mixed luck with FedEx as a company (lost packages, distant warehouses, bizarre hours), but the price for shipping was very reasonable. No customs or fees to pay on my side, either.
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Post by Johnkenn on Mar 28, 2017 13:06:45 GMT -6
I have been exporting gear for a long time and have always used the FedEx Great Rates program. It is a shipping program where FedEx will provide discounts on shipments up to 75% if you call and arrange ahead of time and use your FedEx account. It seems like they want to fill the plane before it leaves so they offer these rates up to about a week in advance. Not sure if you have looked into this option for sending your gear to the US....many folks do not know it exists. Check it out here: FedEx Great RatesWow! That's fantastic, thanks, jayfitz |
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Post by ChaseUTB on Mar 28, 2017 15:04:07 GMT -6
Yes the Stam shipping prices have always left me puzzled, I am glad Stam is getting a new service and also passing on savings to his customers.
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Post by NoFilterChuck on Mar 28, 2017 15:32:04 GMT -6
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ericn
Temp
Balance Engineer
Posts: 15,005
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Post by ericn on Mar 28, 2017 17:37:35 GMT -6
Shipping is so dependent on where in the world you are and how much you ship. Most of US in North America or Europe can't conceive of the fact that things could be different than are for us.
More people I talk to the more I hear DHL might be the best fit for Stam.
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