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Post by plinker on Aug 18, 2023 12:45:20 GMT -6
I've bought several gearses lately and have noticed that both distributors and manufacturers (e.g., Audio-Scape) will send an email saying "Your item has shipped." Then, when I check the tracking, the shipper hasn't actually received the item yet -- only a label has been created. Usually, the shipper doesn't receive the item for several days.
C'mon...if the item hasn't left the building, then it hasn't shipped. Don't make me get out my accordion, people.
This disingenuous stuff irritates me, so I'm here bitchin' about my first-world problems.
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Post by spindrift on Aug 18, 2023 18:12:14 GMT -6
The ol’ print the label so we can recognize the revenue trick….
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ericn
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Balance Engineer
Posts: 14,951 
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Post by ericn on Aug 18, 2023 18:40:14 GMT -6
I've bought several gearses lately and have noticed that both distributors and manufacturers (e.g., Audio-Scape) will send an email saying "Your item has shipped." Then, when I check the tracking, the shipper hasn't actually received the item yet -- only a label has been created. Usually, the shipper doesn't receive the item for several days. C'mon...if the item hasn't left the building, then it hasn't shipped. Don't make me get out my accordion, people. This disingenuous stuff irritates me, so I'm here bitchin' about my first-world problems. That has always bugged me, and I can’t imagine the shippers are all that thrilled with everyone checking the tracking before it actually ships. Why not just be honest, “ your item was involved.” |
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Post by plinker on Aug 18, 2023 22:21:33 GMT -6
That has always bugged me, and I can’t imagine the shippers are all that thrilled with everyone checking the tracking before it actually ships. Why not just be honest, “ your item was involved.” Love it! Honey, I wasn't having an affair -- but my penis was involved. |
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Post by Ward on Aug 19, 2023 9:28:30 GMT -6
Honey, I wasn't having an affair -- but my penis was involved. “In 1992 i did not vote for that slick man who did not have sex with that woman.” <sigh> I did. At least i can admit it. |
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Post by Ned Ward on Aug 19, 2023 11:40:04 GMT -6
Automation...
Even on Reverb and eBay when I print the label, the site says the product is shipped. Same with other sellers like Sweetwater. It's annoying, but it's not malicious, and the system doesn't know when UPS is picking up the day's packages...
But agree it can be annoying
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Post by gwlee7 on Aug 19, 2023 16:58:14 GMT -6
Some coder ought to be make it just go “your label has been printed” as the first communication.
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Post by thehightenor on Aug 20, 2023 7:56:08 GMT -6
My take on this ....
I'm going to be using the gear for at least 20 years so I can live with 2 days extra :-)
There are much bigger fish to fry out there!
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ericn
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Balance Engineer
Posts: 14,951
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Post by ericn on Aug 20, 2023 18:15:59 GMT -6
My take on this .... I'm going to be using the gear for at least 20 years so I can live with 2 days extra :-) There are much bigger fish to fry out there! It’s really a bigger pain when you’re dealing with commercial customers, or the worst case incoming items. Example, you dot all the “ i’s” cross all the “ AT’s” get the customer to pay for 1 day express, your expedite fee, Sony’s expedite fee to get it to you the next day, you look at closing see it shipped with a tracking number. YEAH!!! Until the next day you go check the dock at 10:30 am, and you find it just left NJ! Now try to get Sony to refund that expedite and highly Padded one day shipping charge because on paper it Sipped. Nah I’m not bitter and that never, ever happened, and the total mark up was a whole 6 percent. At minimum commission, people wonder why I still hate video. |
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