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Post by drbill on Jul 26, 2022 10:10:52 GMT -6
After years (decades) of running PT, I recently ran into a problem that was stopping me dead in my tracks. Literally. The only way I could solve it was to trash preferences, restart, reset preferences, etc.. A PITA - but it got things going again. But today, I decided to get to the bottom of it. Although I normally work on my own sessions as of late, I had to jump back and forth to a clients sessions at a higher sample rate. Randomly, pro tools just wouldn't go into play. After searching Youtube and listening to all the "usual" reasons which pretty much any PT user would know, I ran across this bug fix that Josh seawell found, documented and put up for dummies like me : No more needing to trash preferences to get things working. THANKS JOSH!!!! I learned something today! Woohooo!! Much appreciated!! Hope you have a great day! |
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Post by drumsound on Jul 26, 2022 10:20:37 GMT -6
I've always exited Pro Tools and reopened it when that happened. This is MUCH faster. Thanks!!!
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Post by drbill on Jul 26, 2022 10:23:50 GMT -6
I've always exited Pro Tools and reopened it when that happened. This is MUCH faster. Thanks!!! yup. SOMEtimes that worked for me, but this morning it wasn't working. Even a reboot and relaunch didn't work. seawell Josh's fix worked perfectly. Thanks again Josh!! |
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Post by Deleted on Jul 26, 2022 10:24:17 GMT -6
Josh is a legend..
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Post by jeremygillespie on Jul 26, 2022 14:30:57 GMT -6
We used to have this problem all the time at the studio when we had the old hd setup. It used to drive us crazy - I made a call to one of the assistants at Avatar and he clued me into this same trick. Works every time!!!
Wish they would fix whatever bug that is
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Post by Johnkenn on Jul 26, 2022 15:42:05 GMT -6
All of a sudden I'm having PT Freezing. Hasn't happened in years...not sure what the deal is
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Post by spindrift on Jul 26, 2022 15:43:05 GMT -6
Is this the “switch the buffer size trick” to get PT HDX to do something as simple as PLAY? I can’t believe this is a thing in 2022. It drives me crazy that with as much $ i have invested in this system I have to resort to tricks like this to get it to even function. Can’t they fix this long-standing bug??
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Post by drbill on Jul 26, 2022 19:05:46 GMT -6
Is this the “switch the buffer size trick” to get PT HDX to do something as simple as PLAY?? Yes. When pressing play or hitting spacebar, it goes into "play" and then stops before playing. |
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Post by Tbone81 on Jul 26, 2022 19:20:10 GMT -6
Yup, I've definitely had that happen...with clients staring over my shoulder like "don't you know what you're doing?"...fun. Found the solution on the interweb, and it was probably Josh's video now that I think about it.
Funny enough, Cubase does the same thing on my home system, except that it "plays" but no sound comes out. The solution is the exact same too...maybe Mac OS has a bug that causes the system to loose the audio driver?
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Post by tasteliketape on Jul 26, 2022 20:04:24 GMT -6
This also works if your hit play and your audio is cracking and garbled all of a sudden. Had it happen on Motu and Apollo converters. Just do same procedure.
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Post by ragan on Jul 26, 2022 20:22:47 GMT -6
This also works if your hit play and your audio is cracking and garbled all of a sudden. Had it happen on Motu and Apollo converters. Just do same procedure. I have had that happen so much that, if he hears that garbled sound, my son (8) will automatically yell “Dad, toggle the buffer!” |
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Post by Deleted on Jul 26, 2022 20:26:26 GMT -6
Funny enough, Cubase does the same thing on my home system, except that it "plays" but no sound comes out. The solution is the exact same too...maybe Mac OS has a bug that causes the system to loose the audio driver? Nope, never had an issue with Logic. Don't like the DAW but that's a different issue..
Pro Tools was an interesting experience back in the day, it appears not that much has changed since I used it a decade ago.
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Post by Tbone81 on Jul 26, 2022 20:48:28 GMT -6
Funny enough, Cubase does the same thing on my home system, except that it "plays" but no sound comes out. The solution is the exact same too...maybe Mac OS has a bug that causes the system to loose the audio driver? Nope, never had an issue with Logic. Don't like the DAW but that's a different issue..
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That might actually prove my point…I would assume (or at least hope) that Logic has “perfect” compatibility with Mac OS. But who knows  |
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Post by drbill on Jul 26, 2022 21:34:23 GMT -6
I've never heard garbled audio or crackling. It just won't go into play.
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Post by ragan on Jul 26, 2022 21:48:04 GMT -6
I've never heard garbled audio or crackling. It just won't go into play. I have that bug too, the flashing, not-playing play button. The current version of PT had been the best I’ve had yet. It’s mostly quite stable, but I’ve had these two bugs (to varying degrees) for at least 10 years, across lots of versions. |
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Post by Deleted on Jul 26, 2022 21:52:57 GMT -6
That might actually prove my point…I would assume (or at least hope) that Logic has “perfect” compatibility with Mac OS. But who knows Me two, touch wood no problems. I ran Pro Tools on Windows though.. |
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Post by seawell on Jul 26, 2022 22:11:31 GMT -6
drbill I'm so glad it worked for you! In between doing reviews and shootout videos, I try to find solutions for the many ways Pro Tools has annoyed me over the years 😂 RGO is the best and I really appreciate everyone's kind words, you guys made my day! 👊🏼
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Post by Deleted on Jul 26, 2022 22:20:45 GMT -6
Damn this bug is still there! I think it might be driver or in/out protocol (CoreAudio and ASIO) related though because Reaper has a similar bug where you have to change the sample rate and then change it back even if you check the box for "project sample rate"
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Post by reddirt on Jul 26, 2022 22:27:34 GMT -6
I had that exact issue last week and of course it was a f... me! moment as its never happened before. Did a restart and that cured it for me but thanks Josh , this sounds like a good'un for many of us.
Cheers, Ross
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Post by Blackdawg on Aug 31, 2022 12:24:38 GMT -6
have this issue today. But didn't fix it sadly. Might be a different bug. Is happening every time i render out an mp3 for an approval mix..
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Post by Bat Lanyard on Aug 31, 2022 19:12:01 GMT -6
have this issue today. But didn't fix it sadly. Might be a different bug. Is happening every time i render out an mp3 for an approval mix.. I've had that issue in the past but been awhile. Fix back then was to unselect offline and bounce realtime. Might help depending on your method now. |
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Post by Blackdawg on Aug 31, 2022 19:19:18 GMT -6
have this issue today. But didn't fix it sadly. Might be a different bug. Is happening every time i render out an mp3 for an approval mix.. I've had that issue in the past but been awhile. Fix back then was to unselect offline and bounce realtime. Might help depending on your method now. yeah that's not helpful for classical stuff haha real time means an hour long bounce just for a quick mp3 mix for the artist to listen to before we do full post work to approve their performance. Not worth the time there. |
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Post by Bat Lanyard on Aug 31, 2022 19:23:48 GMT -6
I've had that issue in the past but been awhile. Fix back then was to unselect offline and bounce realtime. Might help depending on your method now. yeah that's not helpful for classical stuff haha real time means an hour long bounce just for a quick mp3 mix for the artist to listen to before we do full post work to approve their performance. Not worth the time there. Yes, that makes total sense, lol! Hope you can figure it out. |
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Post by seawell on Aug 31, 2022 19:52:36 GMT -6
I've had that issue in the past but been awhile. Fix back then was to unselect offline and bounce realtime. Might help depending on your method now. yeah that's not helpful for classical stuff haha real time means an hour long bounce just for a quick mp3 mix for the artist to listen to before we do full post work to approve their performance. Not worth the time there. Man that stinks...are you setting the file type in the export to MP3 or exporting a wav and checking the "add mp3" box? |
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Post by Blackdawg on Aug 31, 2022 20:49:38 GMT -6
yeah that's not helpful for classical stuff haha real time means an hour long bounce just for a quick mp3 mix for the artist to listen to before we do full post work to approve their performance. Not worth the time there. Yes, that makes total sense, lol! Hope you can figure it out. Eh just ended up restarted Protools each time. Not super fast but worked. oddly only did it in one session. Other was fine. yeah that's not helpful for classical stuff haha real time means an hour long bounce just for a quick mp3 mix for the artist to listen to before we do full post work to approve their performance. Not worth the time there. Man that stinks...are you setting the file type in the export to MP3 or exporting a wav and checking the "add mp3" box? Just file type to MP3. |
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