|
Post by annexstudio on May 28, 2019 14:28:10 GMT -6
Has anyone been trying to get ahold of Shannon at mic rehab within the last couple of weeks? I sent a microphone to him 3 weeks ago. Got confirmation 2 weeks ago that the mic was received and now I can’t get him to answer the phone or respond to an email? Is someone in the know about what’s going on here? I must say before I sent the mic he was extremely responsive and always very nice which is why this current situation seems so weird?!
|
|
|
Post by guitfiddler on May 28, 2019 15:16:46 GMT -6
Yes, Unfortunately I'm having the same issue. He has a mic of mine as well, and I last heard he was having a family emergency. If I hear anything soon I will let you know.
|
|
|
Post by Johnkenn on May 28, 2019 18:54:41 GMT -6
I am trying to get him to respond too.
|
|
|
Post by m03 on May 28, 2019 19:14:08 GMT -6
|
|
|
Post by guitfiddler on May 28, 2019 19:17:18 GMT -6
That’s not a good sign...tbc
|
|
|
Post by jasontodd on May 28, 2019 19:24:23 GMT -6
I had major problems with getting my mic back from Shannon. It took 5 months and the intervention of Dave Wheeler to get my mic back. Dave had to rescue my mic and do the work that Shannon was supposed to and I had to file a Paypal claim to get my money back to pay Dave.
I’ve heard similar stories from half a dozen other people. I hope it works out for you, but I definitely wouldn’t recommend dealing with Shannon at the moment.
|
|
|
Post by guitfiddler on May 28, 2019 19:28:52 GMT -6
I was holding off giving Shannon the benefit of the doubt because of family emergency issues. My patience is wearing thin. He texted me back April 25th and said he was swamped and that he is working on it. The last I heard of him.
|
|
|
Post by Johnkenn on May 28, 2019 21:38:21 GMT -6
I'm wanting to give him the benefit of the doubt too...but I would be fucking pissed if he had my mic that long.
|
|
|
Post by geoff738 on May 28, 2019 22:30:33 GMT -6
I’ve seen this too many times. This is not meant to be specific to the situation of this thread, but something that I have seen a bunch of times in the guitar and recording industries. Small/one man shop. Does great work. Word gets around and gets slammed. Isn’t necessarily the best at communication or running a business. Just Great at what he/she does. But things chug along ok for a while. Then something happens. Illness, financial, takes on too much work, etc. And then communication becomes infrequent or stops. Often keep accepting clients even while not servicing existing ones. I am not saying that is happening here, but just a general observation. Sometimes things right themselves.
Im hoping things turn around here. Again, I don’t think anybody is doubting the quality of the work. Hoping everybody gets their mics and can get going making music with them.
Cheers, Geoff
|
|
|
Post by annexstudio on May 29, 2019 5:50:38 GMT -6
I keep reading about Dave Wheeler rescuing mics from Shannon and fixing them himself. Does anyone have Dave’s contact info?
|
|
|
Post by jasontodd on May 29, 2019 8:38:44 GMT -6
I just PM’d you his info. I keep reading about Dave Wheeler rescuing mics from Shannon and fixing them himself. Does anyone have Dave’s contact info?
|
|
|
Post by Ward on May 29, 2019 9:27:50 GMT -6
I keep reading about Dave Wheeler rescuing mics from Shannon and fixing them himself. Does anyone have Dave’s contact info? Yes, I do. I'll get Dave in touch with any of you. I won't pass out his contact info, as Malcolm will attest to, so you get me your real name and number and I'll ask Dave to contact you. Dave has advocated and interceded for a few friends here. Shannon is on walk-about. Leave it at that. He is a wonderful human being in general, normally.
|
|
|
Post by bradd on May 29, 2019 11:11:26 GMT -6
Is there something about working on mics all day that makes a person go AWOL? We've seen this same story with so many of the mic guys.
|
|
|
Post by svart on May 29, 2019 11:36:49 GMT -6
Damn, this is surprising and saddening. I've been to Shannon's place a handful of times to visit and talk shop and he's always been super nice. Yeah he's a small shop doing esoteric work out of his house but does top shelf work. I think at one point he actually had an assistant, but I don't believe that lasted.
He definitely has that artistic/mad-scientist personality, very invested in his work almost to a fault, so I could actually envision him work himself sick. But as others have said, I don't think he's really interested or good at the business side of his work, but he's masterful at the technical side of the work.
I wish him well in whatever he's going through, but it's also concerning that folks haven't received their items back either.
|
|
wave
Full Member
Posts: 46
|
Post by wave on May 29, 2019 11:45:59 GMT -6
Hi everyone! This is a bad situation for all. I'm doing my best to help out everyone who gets in touch with me for a rescue/repair. guitfiddler I got your GS message. Please PM me your contact info and I will reach out to you. annexstudio please do the same and PM me your contact info and I will give a call. jasontodd thanks for the kind words sir! I hope your mic is treating you well -Dave Wheeler
|
|
|
Post by chessparov on May 29, 2019 12:20:44 GMT -6
Dave, that's awesome how you've helped people out with this. Chris
|
|
|
Post by EmRR on May 29, 2019 12:29:36 GMT -6
Is there something about working on mics all day that makes a person go AWOL? We've seen this same story with so many of the mic guys. It's repair people in general.
|
|
|
Post by Johnkenn on May 29, 2019 12:33:36 GMT -6
Hi everyone! This is a bad situation for all. I'm doing my best to help out everyone who gets in touch with me for a rescue/repair. guitfiddler I got your GS message. Please PM me your contact info and I will reach out to you. annexstudio please do the same and PM me your contact info and I will give a call. jasontodd thanks for the kind words sir! I hope your mic is treating you well -Dave Wheeler Bravo, Dave.
|
|
|
Post by Ward on May 29, 2019 13:56:10 GMT -6
Hi everyone! This is a bad situation for all. I'm doing my best to help out everyone who gets in touch with me for a rescue/repair. guitfiddler I got your GS message. Please PM me your contact info and I will reach out to you. annexstudio please do the same and PM me your contact info and I will give a call. jasontodd thanks for the kind words sir! I hope your mic is treating you well -Dave Wheeler Thank you, Dave!! I'll leave it to folks to contact you directly. And God bless Shannon.
|
|
|
Post by jamiesego on May 29, 2019 16:12:09 GMT -6
Is there something about working on mics all day that makes a person go AWOL? We've seen this same story with so many of the mic guys. It's repair people in general. This is the truth unfortunately.
|
|
|
Post by jasontodd on May 29, 2019 21:33:04 GMT -6
Dave Wheeler did great work on my mic. Thanks again, Dave!
|
|
|
Post by guitfiddler on May 29, 2019 22:34:00 GMT -6
Thanks Dave! I pm’d you
|
|
|
Post by swafford on May 30, 2019 4:03:51 GMT -6
Is there something about working on mics all day that makes a person go AWOL? We've seen this same story with so many of the mic guys. It's repair people in general. I don't understand this. What about repair people? I've met my fair share of unscrupulous car repair people or inflated pricing with camera repair or whatever, but they all had the ability to answer the phone and deliver when promised. However, the actual ability to pick up the phone or respond timely or follow an email thread to a conclusion or the out and out bald faced liar, seems to be an specific to audio repair. From the local numbskull who fixes amps to people with national reputations. And quite frankly, the people who act as apologists for unprofessional behavior should do better. I get label people and musicians being dicks, but people who make their bread and butter off service? That's mystifying. On the other hand, Dave Wheeler is fantastic - responsive and meticulous. (That was my Horch, Dave.)
|
|
|
Post by stam on May 30, 2019 4:41:18 GMT -6
I don't know Shannon but I have to feel for the guy, I had to face a family tragedy recently without taking a day off, when you own a business you don't have that luxury and you can also work yourself sick.
It seems that he is a very nice guy and does great work but is probably swamped and dealing with a family tragedy makes it really hard to solder, concentrate and fix something.
I guess a simple email to everybody would go a long way I am not trying to justify him but I can relate, been there many times. Hopefully there is a good resolution for everybody
|
|
|
Post by EmRR on May 30, 2019 6:20:53 GMT -6
It's repair people in general. I don't understand this. What about repair people? I've met my fair share of unscrupulous car repair people or inflated pricing with camera repair or whatever, but they all had the ability to answer the phone and deliver when promised. However, the actual ability to pick up the phone or respond timely or follow an email thread to a conclusion or the out and out bald faced liar, seems to be an specific to audio repair. From the local numbskull who fixes amps to people with national reputations. And quite frankly, the people who act as apologists for unprofessional behavior should do better. I get label people and musicians being dicks, but people who make their bread and butter off service? That's mystifying. I didn't call them dicks. I can only speculate that dealing with creatives as clients, from a service perspective, makes them vulnerable. A car repair guy deals with regular people, about definable things. Musicians don't live in that universe. I've never seen a local music store repair guy last more than a few years before they lose their minds or burn out. Musicians like their half-broken things, then they break all the way, then they get fixed and work correctly, and the musician complains about the half-broken thing that was lost. There's a pretty high percentage of that. No car/toilet repair guy has to contend with a big list of subjective requests, theirs is purely objective. As a repair guy who specializes in obscure antique tube audio, I frequently have large amounts of mission creep to contend with, people who say they are sending one thing to restore and then send three, etc. There's a lot of communication fatigue that goes with it, and a large percentage of inquiries that are not pursued which take you away from actual labor time. There's a percentage of people who say they are sending something who never do, and it's left hanging as a possible schedule item. No one asks the moon with a refrigerator repair, audio almost always has a large fantasy factor to contend with. I sometimes work on things that take years to complete, given that they happen around my audio engineering schedule, in spare time. Sometimes you send updates, sometimes there's nothin to report because nothing has happened. I frequently tell people I'm 6 months to a year out on availability, and this isn't even a pursuit I attempt to advertise.
|
|