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Post by matt on Feb 4, 2015 21:50:59 GMT -6
The comments section on Eric's article quickly devolves into "commentary" by bottom-feeders who spew the quasi-political psychobabble that pervades certain parts of the Internet. It's very sad to see people parse blame where it doesn't belong, and who see monsters in every shadow.
I have re-read his article twice, and IMHO Eric demeans his analysis with personal commentary that would have been better left out. But, such is the state of the Web these days: everyone has a soapbox, and thinks they are important. And expert in all things. He might be right, but if not, his analysis becomes worthless. As I said, time will tell the tale of GC. And whether Eric is a wise sage, or a misguided man with a faulty agenda.
All I know is that I've been rubbing on my Crystal Ball for years now, and it never seems to foretell the future for me. Always in motion, The Future is.
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Post by jcoutu1 on Feb 4, 2015 22:05:53 GMT -6
MF always has a fire sale on " Used" and when they had the outlet most was junk! I think who ever has their Credit Card is big on repo! MI is big on bad credit! And I am in no way a part of MF or GC in any way! But if I was part of any reorganization 99% of the sales staff would be unemployed! By "you", I meant near you, not implying that you worked for them. This was a legit fire sale though. More than anything I've seen before. Outside company selling off their gear.
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Post by ericn on Feb 4, 2015 22:10:20 GMT -6
Matt I agree about Eric's article, but I also sat in on Confrence Calls about GC and Avid in the Glory Days and latter and what Qualified somebody to be the MI / DAW Cheif Anylist at more than one major firm was , he's in a band! It would be fun to find out how much of GCs inventory is on Consignment. so that the Vendor still owns it. In Audio they don't seam to be stocking much other than their own brands.
This might explain Gibsons opening a Gibson store and Avid, Waves and Slates foray into subscription, might need cash flow to take place of the trickle of late GC payments.
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Post by tonycamphd on Feb 4, 2015 22:11:10 GMT -6
i want to know who the "MF" is?.. mother fucker?
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Post by wiz on Feb 4, 2015 22:13:12 GMT -6
Musicians Friend?
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Post by matt on Feb 4, 2015 22:21:21 GMT -6
and what Qualified somebody to be the MI / DAW Cheif Anylist at more than one major firm was , he's in a band! I agree, the business world is a baffling place, run by humans who seem hell-bent on dehumanizing everything. Or on glossing over weakness with faux "qualifications", as if it would make a difference in the end. This happens at all levels, IMHO. I see it all the time in my career. The business I work for (a Fortune 50 bank) just posted a great Q4, beat estimates, and . . . is in the process of eliminating 5% of the workforce who made the profit possible. The buzz words are sickening: building "efficiencies", "right-sizing", "optimizing the workforce", etc, etc. It makes me squirm. Such is the world we live in. But given the alternative, I'll swallow hard and take it. After all, they fund my studio purchases. I work to play.
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Post by ericn on Feb 4, 2015 22:29:46 GMT -6
Matt I Quit B school because I realized the toilet we call the entertainment industry was a far cleaner world! And I made more than my profs .
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Post by Guitar on Feb 4, 2015 22:34:26 GMT -6
and what Qualified somebody to be the MI / DAW Cheif Anylist at more than one major firm was , he's in a band! I agree, the business world is a baffling place, run by humans who seem hell-bent on dehumanizing everything. Or on glossing over weakness with faux "qualifications", as if it would make a difference in the end. This happens at all levels, IMHO. I see it all the time in my career. The business I work for (a Fortune 50 bank) just posted a great Q4, beat estimates, and . . . is in the process of eliminating 5% of the workforce who made the profit possible. The buzz words are sickening: building "efficiencies", "right-sizing", "optimizing the workforce", etc, etc. It makes me squirm. Such is the world we live in. But given the alternative, I'll swallow hard and take it. After all, they fund my studio purchases. I work to play. It's hard to swallow but I think we need to think more about it. These ways of business seem to pervade everyday life.
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Post by matt on Feb 4, 2015 22:34:33 GMT -6
The shack is where i'd go to waste some gas in a last ditch effort to find something i'd inevitably have to order lol I don't bother traveling anymore. I have been assimilated into the Amazon Prime. There is a distribution center in Phoenix near me, and the crazy weird stuff I can get next day is just insane. And I mean nutty stuff, both expensive and inexpensive. If I were marketing a product, I would sell it through Amazon. And maybe no where else. If you live near a nexus, delivery (deliverance?) is a few mouse clicks away. Beautiful.
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Post by tonycamphd on Feb 4, 2015 22:39:27 GMT -6
i want to know who the "MF" is?.. mother fucker? musicians friend 8/ embarrassing proof that i'm an idiot! smh
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Post by matt on Feb 4, 2015 22:42:29 GMT -6
I agree, the business world is a baffling place, run by humans who seem hell-bent on dehumanizing everything. It's hard to swallow but I think we need to think more about it. These ways of business seem to pervade everyday life. Agreed. I am lucky that my local team is loaded with upright people possessing a sense of decency that is clearly missing as you rise through the ladder of corporate management. One of my many pet theories is that all board members, of any large company, must surrender their morality at the door, or they don't get in. It's that simple, and one of the downstream effects of the Capitalist Way. I'm not complaining, it's just an observation. After all, I ride their coat tails, so who am I to object.
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Post by ericn on Feb 4, 2015 22:47:42 GMT -6
The shack is where i'd go to waste some gas in a last ditch effort to find something i'd inevitably have to order lol I don't bother traveling anymore. I have been assimilated into the Amazon Prime. There is a distribution center in Phoenix near me, and the crazy weird stuff I can get next day is just insane. And I mean nutty stuff, both expensive and inexpensive. If I were marketing a product, I would sell it through Amazon. And maybe no where else. If you live near a nexus, delivery (deliverance?) is a few mouse clicks away. Beautiful. Amazons quest to get it to you quicker, growth in distro enters and retail experiment means the inhearant eficancy of being a single location means investing in Realestate and higher labor costs that have proven again and again to be the death of a retail company !
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Post by donr on Feb 4, 2015 22:52:39 GMT -6
The thing about Eric Garland's blog essay is, he seemed to blame Bain Capital for the sin of turning Guitar Center into a much bigger, Bain Capitalized, larger version of.. Guitar Center. Maybe Bain is evil. I don’t know.
Also surprising was the “success story” [scare quotes only because of the context, I think it’s great that a big low margin MI company had success,] of Behringer leaving GS as retailer and forging business with smaller retailers.
In my heart, it never seemed like big box retailers would dominate the MI business, only because as big as the bigs are in musical instruments and recording equipment, it'll never be a commodity retail business.
Mom and Pop music stores began failing years ago, 'way before the internet or GC's private equity expansion. In metro NY, Sam Ash undercut the local Music Store in the late 60's, and I remember a conversation I had with a small local music store owner after BOC got it's record contract, he said, like he already knew I'd never buy any big ticket item from him again, "I hope you'll give me your pick and string business." I remembered that conversation, because as a successful artist, the first thing you get as an endorsement is picks and strings.
[Thanks over the years for Dean Markley, LaBella, DR, D’Addario, Steve Clayton, and more.
LaBella and D’Addario are the only people who still make double ball end Steinberger strings. If you play Steinberger guitars, where else are you going to go? I double thank both LaBella and D’Addario for their good taste and business sense in endorsing yours truly all these years. ]
Efficient retailers have pressured Mom and Pops pretty much out of business, like they have in every aspect of commerce, but I already know by the seat of my pants where my retail dollars will go. I might buy a commodity item from GS, or an impulse purchase, but otherwise it's typically an internet vendor who's proven to have good sale and post sale service. I'll take a chance on a new vendor, and most are conscientious about service and satisfaction. Geez, bad service spreads rapidly now. So does good.
Anyway, if GC is going to start failing in marginal markets at first like other big retailers, there’s certainly opportunities for service oriented small businesses to take up the slack. I’m all for it, of course.
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Post by ericn on Feb 4, 2015 22:57:03 GMT -6
No body is worried about bestbuy trying again its Walmart and Target that worry everybody in MI ! I know guys who were really really scared when Fender clothing line was in Macy's and Dillard's MI becoming g Fashion brands means traditional Outlets become less and less important. Cheap gear is what keeps doors opened and as more and more First Act $119 amp/ guitar combos means less $199 Epiphone or Squire Conbos sold! GC wouldn't deal on a Epihone combo for my kid, I called a VP at another large MI Company from the GC Bought it at Cost, real cost not the cost in a GC computer! Man I would have killed for those Margins!
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Post by jcoutu1 on Feb 5, 2015 5:59:34 GMT -6
When I was buying a 002R, back in 06, I called GC one morning about buying one. I talked to a salesman, told him I needed to buy it "today". I just wanted him to check and make sure they had it in stock and I would come down and pick it up. He tells me that he'll check to see and call me right back. I call back an hour later, hasn't checked yet, he'll check and get back to me in an hour. 2 hours pass, no call. I go to an online retailer, submit the order, pay extra for next day shipping (which is cheaper than the tax I would have paid), and I'm in business. 8 o'clock that night, I get a call from the GC salesman telling me that he's got one and I can come down to pick it up. Sorry buddy, I've already got one, for less money, and I don't have to leave my house. I'm not interested in trying to force a Salesman to take my money. When I worked in sales, it was a pure hussle. If you don't bust your ass to get the deal done, the other guy is getting that deal. No two ways about it.
I wonder if GC goes down, if MF is included in that. GC has given me poor experiences for years now, but MF has been totally awesome.
MF almost always gives me a great price right off the bat. The only issue that I've had is ordering a backordered item and it taking forever for them to replenish stock.
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Post by M57 on Feb 5, 2015 6:09:50 GMT -6
MF almost always gives me a great price right off the bat. The only issue that I've had is ordering a backordered item and it taking forever for them to replenish stock. Invariably, if I don't ask - and just place the order - something critical on it will be back-ordered. It's a personal curse. At least most of these places don't debit your account until the order is filled, but I've dealt with some companies where that has happened. Talk about making a customer unhappy. Moral of the story: Always ask.
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Post by ericn on Feb 5, 2015 7:20:13 GMT -6
MF almost always gives me a great price right off the bat. The only issue that I've had is ordering a backordered item and it taking forever for them to replenish stock. Invariably, if I don't ask - and just place the order - something critical on it will be back-ordered. It's a personal curse. At least most of these places don't debit your account until the order is filled, but I've dealt with some companies where that has happened. Talk about making a customer unhappy. Moral of the story: Always ask. Always read the policies before ordering from any where any thing. From a sales point of view the worst thing in the world is when the conputer says its in stock, and it isn't, somebody wasting time looking for it and your just order another one! Drop ship it!
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Post by Ward on Feb 5, 2015 7:49:56 GMT -6
Another moral of this story: If GC dicks you around, don't run to MF. That's just rewarding them.
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Post by mobeach on Feb 5, 2015 10:50:25 GMT -6
mobeach, where'd you come by the link to Eric Garland's site? Eric's assessment is brutal. And seems very factual. Time will tell, as it always does. A friend posted that on facebook
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Post by swurveman on Feb 5, 2015 16:57:44 GMT -6
Our Guitar Center guys are really nice and helpful. Lucky I guess. Oddly, the guys at one of the last locally owned stores were jerks. They always acted like they were doing me a favor and that I was wasting their time.
I find the computer guys at PC Direct to be jerks. I went in today looking for a wireless keyboard and some other cables. After the salesman acted not interested while giving me curt, one word answers I decided to go with a less expensive version of the keyboard. The guy sniffed at me like I was some cheap scumbag who obviously didn't know anything about computers or technology and told me how much the keyboard cost that He had. He was really impressed that he had paid $280.00 for his. I wanted to say "Dude, if you want to show how big your dick is you probably wanna do better than working a minimum wage job selling USB cables, bragging about your $280.00 keyboard", but I held my fire. LOL.
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Post by matt on Feb 5, 2015 19:04:19 GMT -6
Problems with RS are, and have been, well known. Predicting it's reorganization is like announcing that the sun will rise and then taking credit for it.
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Post by swurveman on Feb 5, 2015 19:36:52 GMT -6
He might be right, but if not, his analysis becomes worthless. As I said, time will tell the tale of GC. And whether Eric is a wise sage, or a misguided man with a faulty agenda. I thought he gave some interesting data concerning GC's credit rating, their debt load and cash flow. I found Mr. Ash's comments interesting. The financial industry and companies that are highly leveraged often go the "we're sophisticated " route when being questioned about the rationality of their business model. Alan Greenspan, Larry Summers and all the other bigshots of American finance did this when the derivatives industry came under scrutiny. It's a "trust us, we're smarter than you" defense. Of course when the derivatives market could not pay for all those worthless mortgage bonds that the banking industry held because everybody had figured out they were worthless junk, and the entire financial industry froze, their sophistication looked more like a scam when all the dust settled. So, when Mr. Ash replied that " I would suggest that there is a much more detailed analysis of this situation to be performed, and a clearer more definitive understanding of the true root causes of such issues within Organizations...it doesn't truly identify and delineate the challenges faced across an enterprise like Guitar Center, that operates in so many verticals", it smelled a bit like the sophistication defense. I'm no soothsayer, but it looks like GC is in real trouble.
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Post by matt on Feb 5, 2015 20:19:34 GMT -6
He might be right, but if not, his analysis becomes worthless. As I said, time will tell the tale of GC. And whether Eric is a wise sage, or a misguided man with a faulty agenda. I thought he gave some interesting data concerning GC's credit rating, their debt load and cash flow. but it looks like GC is in real trouble. Agreed, the numbers are not good. The problem I have is with the blunt prediction of it's impending death. Chapter 11, maybe, but not until more financial maneuvering is attempted. Chapter 7, less likely. In any event, investors in GC must be clenching a bit these days, and praying for their customer base to spend wildly at their stores and on MF. I hope this happens - the world needs more Rock 'n' Rollers.
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Post by ericn on Feb 5, 2015 20:27:54 GMT -6
Part of the problem is GCs plan for growth seams to be lessons and more stores. The problem is these mean more Realestate and labor, it's 2 highest costs already ! I keep hearing they are praying for some rich savior who likes music, but everybody with the kind of cash they needs remembers Paul Allen and MARS!
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Post by ben on Feb 7, 2015 3:35:07 GMT -6
Problems with RS are, and have been, well known. Predicting it's reorganization is like announcing that the sun will rise and then taking credit for it. The Shack closest to me is going out of business. The problem is that they did not change when the market changed.
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