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Post by gwlee7 on Feb 2, 2023 20:59:44 GMT -6
My PC may be giving up the ghost. Getting a netr28xsys device error message. Research shows that it is some sort of driver. Since I am highly computer illiterate, it may be an excuse to buy a new computer.
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Post by ab101 on Feb 2, 2023 22:01:20 GMT -6
Are you on windows 10? Can you go to windows 11? That may make it go away. It can introduce other problems though. Hard to say. But it may be worth a try before you give up on the old computer.
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Post by gwlee7 on Feb 3, 2023 2:14:53 GMT -6
This computer cannot update to windows 11.
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Post by thehightenor on Feb 3, 2023 2:16:59 GMT -6
My PC may be giving up the ghost. Getting a netr28xsys device error message. Research shows that it is some sort of driver. Since I am highly computer illiterate, it may be an excuse to buy a new computer. Are you actually getting a blue screen! I haven’t seen that in the last 15 years. Maybe it’s a hardware issue, have you tried unplugging and re-seating everything - ram, cards, plugs?
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Post by mattbroiler on Feb 3, 2023 4:48:51 GMT -6
this is something related to your Railink wireless network driver you can check this in the control panel device manager and possibly install a better driver it is possible that a recent windows update changed the driver at some point if it was working okay previous to whenever this problem started happening uninstalling the driver and installing a different version that does not crash your system would be optimal if it is an actual network card you could remove the card - do you use the wireless or wired network connection for this computer? happy to help you try to troubleshoot this out further
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Post by rob61 on Feb 3, 2023 5:19:20 GMT -6
Quick search indicates a problem with the Ralink wifi adapter driver which is not compatible with latest W10 versions. If you are connected via ethernet and don't need wifi, try disabling youwifi adapter in device manager and see if that clears it up. If so, and you want wifi, you can try to roll back the driver, or better find another wifi card for the computer. A lot cheaper than a new computer, although I can highly recommend the latest 13900 CPU for current builds.
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Post by thehightenor on Feb 3, 2023 6:36:21 GMT -6
Quick search indicates a problem with the Ralink wifi adapter driver which is not compatible with latest W10 versions. If you are connected via ethernet and don't need wifi, try disabling youwifi adapter in device manager and see if that clears it up. If so, and you want wifi, you can try to roll back the driver, or better find another wifi card for the computer. A lot cheaper than a new computer, although I can highly recommend the latest 13900 CPU for current builds. You live - you learn. I don’t think in 2023 a simple driver error could elicit a BSOD. Cubase 12 has a problem with E or was it P cores (whatever that means?) and 13th gen intel chips. I hope this gets fixed as I want to buy a new workstation.
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Post by gwlee7 on Feb 3, 2023 6:41:31 GMT -6
this is something related to your Railink wireless network driver you can check this in the control panel device manager and possibly install a better driver it is possible that a recent windows update changed the driver at some point if it was working okay previous to whenever this problem started happening uninstalling the driver and installing a different version that does not crash your system would be optimal if it is an actual network card you could remove the card - do you use the wireless or wired network connection for this computer? happy to help you try to troubleshoot this out further I have been wireless but do have access to an ethernet connection since one of my eero mesh discs are in this room.
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Post by gwlee7 on Feb 3, 2023 7:01:45 GMT -6
I also submitted a tech support request w Sweetwater. I purchased the computer from them in 2017. The fact that it is 6 years old means a lot of advancements have passed me by.
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Post by svart on Feb 3, 2023 7:33:04 GMT -6
You can try system file checker and see what it finds.
You can also probably go into BIOS and disable the Ralink network adapter altogether and see if the BSODs stop.
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Post by Deleted on Feb 3, 2023 8:01:41 GMT -6
You live - you learn. I don’t think in 2023 a simple driver error could elicit a BSOD. Cubase 12 has a problem with E or was it P cores (whatever that means?) and 13th gen intel chips. I hope this gets fixed as I want to buy a new workstation. Ha, you've never used a Nvidia GPU then I gather?
Also I had a Belkin something or other Wi-Fi adapter which BSOD'd my machine and there's a popular meeting software app that just got updated after it was BSOD'ing machines. Nope, it happens all the time but this isn't Windows Exclusive to be fair. Using then EGPU chassis's on Mac back a few years ago was interesting..
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Post by rob61 on Feb 3, 2023 8:31:06 GMT -6
Quick search indicates a problem with the Ralink wifi adapter driver which is not compatible with latest W10 versions. If you are connected via ethernet and don't need wifi, try disabling youwifi adapter in device manager and see if that clears it up. If so, and you want wifi, you can try to roll back the driver, or better find another wifi card for the computer. A lot cheaper than a new computer, although I can highly recommend the latest 13900 CPU for current builds. You live - you learn. I don’t think in 2023 a simple driver error could elicit a BSOD. Cubase 12 has a problem with E or was it P cores (whatever that means?) and 13th gen intel chips. I hope this gets fixed as I want to buy a new workstation. Just built a new system based on the latest 13900 with a ROG Strix z790 MB running Windows 10 (no interest in 11). Using the latest Nuendo, which should operate similarly to Cubase, without problem. I had one older plug-in that caused trouble after saving/opening, but have eliminated that and am running fine now.
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Post by gwlee7 on Feb 3, 2023 9:19:55 GMT -6
You can try system file checker and see what it finds. You can also probably go into BIOS and disable the Ralink network adapter altogether and see if the BSODs stop. Did this and followed all instructions from Microsoft support. Will see if problem continues. What has been happening is that computer runs for awhile and then BSOD happens. Hitting reset button gets everything going again. Hopefully things are resolved. Will know soon enough I suppose. thanks everyone so far!!
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Post by gwlee7 on Feb 3, 2023 14:13:30 GMT -6
bleh. The BSOD occurred again. Tried yet another solution that I found on YouTube that had me uninstall and then reinstall the driver a different way. Stay tuned.
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Post by thehightenor on Feb 3, 2023 14:23:27 GMT -6
You live - you learn. I don’t think in 2023 a simple driver error could elicit a BSOD. Cubase 12 has a problem with E or was it P cores (whatever that means?) and 13th gen intel chips. I hope this gets fixed as I want to buy a new workstation. Just built a new system based on the latest 13900 with a ROG Strix z790 MB running Windows 10 (no interest in 11). Using the latest Nuendo, which should operate similarly to Cubase, without problem. I had one older plug-in that caused trouble after saving/opening, but have eliminated that and am running fine now. I’m using W10 currently on my 8 years old workstation - which can’t install W11 anyway. My laptop workstation, the company that built it advised I stay on W10 for pro audio. Their new workstations though come as standard with W11 and you have to request W10. My only concern is W10 support drops October 2025, do you think by then W11 will be mature enough for pro audio?
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Post by gwlee7 on Feb 3, 2023 14:58:15 GMT -6
The other thing I can try since it’s just the wireless card that “seems” be the problem is uninstall it and then stick another antenna in a spare usb port. Or, run a wire to the mesh. The computer is desktop.
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Post by mattbroiler on Feb 3, 2023 16:44:13 GMT -6
If you are able to go with a wired network connection then you can disable and or physically remove the wireless card and that should stop the bsod error (uninstall the driver as well) Installing an updated driver for the wireless that does not cause the blue screen would be another perfectly good fix
at least this error message clearly states that the problem is with this specific driver file unlike many other bsod errors which can be much more vague
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Post by gwlee7 on Feb 3, 2023 17:32:51 GMT -6
It has been stable for the last while since uninstalling and then reinstalling the driver. Now that I know that it is an inexpensive fix regardless, I can go back to lusting over proper, non-computer music gear.
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Post by gwlee7 on Feb 3, 2023 19:43:52 GMT -6
And BSOD returns. Reset computer and see how long it stays. Next step instead of just uninstalling and reinstalling is going to be to down load from Asus or Ralink directly. After that, prolly goona snag a ethernet cable and just go wired and be done with it.
EDIT: I think I have found the correct updated driver in the microsoft update catalog. I will try it later.
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Post by Deleted on Feb 3, 2023 23:15:23 GMT -6
Wireless and Ethernet card drivers are one of the main causes of audio instability on both Windows and Mac OS fwiw. If none of the drivers work for you and reinstalling windows fails too (make an image of your system disk with an external bootloader to just restore if reinstalling makes it even worse), you can always just get a pci-e intel wireless card.
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Post by gwlee7 on Feb 4, 2023 7:21:37 GMT -6
It’s still crashing. I am trying to think back to when it started happening and it feels like it was around the same time I changed the battery. I also just realized that I would prefer to keep it on the wireless network so I can use the remote control app to my DAW.
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Post by gwlee7 on Feb 4, 2023 8:21:22 GMT -6
So I just ordered a TP link USB adapter that will show up some time today. It’s the one that paid the most money to the magazine to be rated best overall so it has to be good right?
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Post by svart on Feb 4, 2023 10:10:45 GMT -6
So I just ordered a TP link USB adapter that will show up some time today. It’s the one that paid the most money to the magazine to be rated best overall so it has to be good right? The problem is that the problematic hardware will still be present even if you install something else. The driver will still attempt to load. You have to go into bios and turn off all mention of the on-board network and wireless adapters after you uninstall the driver so that the driver won't attempt to load again on reboot. Then you can try an external adapter.
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Post by Deleted on Feb 4, 2023 10:33:40 GMT -6
So I just ordered a TP link USB adapter that will show up some time today. It’s the one that paid the most money to the magazine to be rated best overall so it has to be good right? You mean besides the TP link I have that cuts out and BSOD's my machine on occasion? Sure, it's probably amazing. Besides that Wi-Fi adapter my work machine is pretty rock solid to be fair..
I've never had an issue with Netgear, not necessarily the fastest adapters but they tend to work without issue. Also as Dan says, intel based Wi-fi systems don't tend to have many issues.
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Post by gwlee7 on Feb 4, 2023 10:53:14 GMT -6
So I just ordered a TP link USB adapter that will show up some time today. It’s the one that paid the most money to the magazine to be rated best overall so it has to be good right? You mean besides the TP link I have that cuts out and BSOD's my machine on occasion? Sure, it's probably amazing. Besides that Wi-Fi adapter my work machine is pretty rock solid to be fair..
I've never had an issue with Netgear, not necessarily the fastest adapters but they tend to work without issue. Also as Dan says, intel based Wi-fi systems don't tend to have many issues.
Bleh. I can always send it back. Or just buy a Mac Studio.
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